COLD CALLING MASTERCLASS: Cold Calling Is Dead? Why You’re Wrong

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Language: en

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Welcome to Pick a Topic. Today's topic


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will be cold calling. When I get done


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with you, you will love cold calling.


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It'll be so easy. You're going to teach


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your kids cold calling. But daddy, I'm


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only four. You're going to do it. Cold


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calling. Here we go. So, cold calling,


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it's a conversation that you have. It


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has to be free flowing. Okay. So, I


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recommend having a pen and paper, but


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we'll have timestamps and chapters that


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you can go back and you can review. So,


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what is the most important part, Bobby,


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of cold calling? When you call a


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company, or you're calling to get


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something, you're calling to either find


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out something, um either find out


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something, you're getting something, and


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uh you want something from them, you


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want to sell something. What is the most


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important part? And I love the way


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Bobby's on top of it. Interactive. He's


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on his phone trying to find out the most


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important thing about cold calling of


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all beyond all.


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So I'll tell you. So remember when we


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did a master class on sales and you have


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to be the customer's friend. You're not


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really the customer's friend, but when


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you're trying to close on a customer,


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you're their friend. Here, you're not


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the friend of the person on the phone.


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You have to be ready. The boss they


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always wanted.


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Okay, let's take a pause. Let's fix it


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and then let's go back from the top and


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we'll review from the very top.


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Oh, maybe 45 minutes into it, they'll


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ask you a couple things if we don't have


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anyone in chat and you'll you'll answer.


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That's why be right back. It's important


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to have get ready to change your life.


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Be right back.


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and get ready to change your life on the


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top


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or be right back on the top. The bottom


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could be like get ready to change your


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life. You choose.


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Okay, we're back. Welcome to Pick a


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Topic again. The topic today is cold


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calling. If you didn't hear my little


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joke, when I'm done here, and it's not a


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joke, you will be so confident in your


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cold calling. When you call a company or


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a person on the phone, you will teach


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your kids cold calling. They'll be like,


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"Daddy, I'm only three. Let's, you know,


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you're going to learn it." And you guys


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will step by step, I'm going to show you


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cold calling. You'll feel so easy on the


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phone calling. So now, what is the most


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important part of cold calling? The most


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important part of all beyond all when I


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had the sales master class I taught the


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most important part or one of the most


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important things of sales is that you


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have to have the customer feel you're


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their friend. You have to befriend the


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customer. You're not really their real


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friend. They know that. You know that.


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But while they're there and you're


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trying to close the customer, you have


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to act like friends, like you're their


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friend. Here it's different. cold


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calling. You're not their friend and


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you're not pretending to be their


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friend. Who are you pretending to be on


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the phone when you cold call? You're


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pretending to be the boss they never


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had. The boss who loves them, the boss


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who flatters them, the boss who


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compliments them genuinely from the


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heart. The most important part of cold


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calling is to be sincere and genuine.


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Again, it's something you have to


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practice like storytelling, script


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writing, which the master class is


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coming up tonight, sales, losing weight.


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You have to keep it up and get really


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good at it. But step one is watch the


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instructional today, the master class on


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cold calling. So, when you cold call, it


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has to be free flowing. You ever get


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that call and they're memorizing and or


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reading off a sheet and like [ __ ] oh my


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god it's so irritating, right? You know


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they're everything okay with the stuff


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good. You know it's irritating, right?


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Because you know they're reading off the


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list. It's like you're talking to AI.


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You want to just tell them to shut up,


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but AI you can tell them to, you know,


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shut up or shut them off. A person you


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feel like it's rude. you know, you don't


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want to interrupt, but they will most


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likely not get what they want because


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it's so fake. It's artificial. It's not


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sincere. So, you have to be free


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flowing. It has to be conversational.


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The stuff you can already have in your


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mind, stuff you've already gone over.


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So, in a way, it's memorized, but it


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comes out freely. So, you're talking


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very freely. And when you're calling and


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we're going to call Amazon.com and they


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had a tragedy this last weekend with the


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plane crash, one of the Amazon cargo


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planes. So, I'm going to show you how to


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do it when we call and talk to Amazon on


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the phone. And that's just an example.


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You can call absolutely anyone as a cold


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call to why do you cold call? to get


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something,


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to sell something,


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to get information,


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to um get all sorts of things that you


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want, that you want to benefit from. So,


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you have to be reciprocal. You have to


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give them something and they give you


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something back. You start by giving them


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your genuine heart. You take your time


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on the phone. You don't rush it. It's a


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free flow conversation and it takes


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time. It's time consuming. You ever get


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a call and you can tell the guy's been


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on the phone all day. He's ready to hang


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up on you the moment you say no. And


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you're like, you don't want to talk to


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that guy on the phone. You want to hang


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up before he hangs up. So, that's all


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wrong. You call, it's like calling a


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friend right away. When you call a


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friend, you don't get right into it,


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right? You're like, "Hey, how's it


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going?" You pause, right? Not that I'm


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telling you to pause, but it just has to


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be taking your time on the phone.


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Something that's not rushed, okay? So,


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you take your time. And one of the most


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important things of my show is for me to


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have energy because I know that I'm the


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engine of the show. When I have a guest


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in front of me, a lot of times or most


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of the time, the guest is just staring


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at me. If I just close my mouth and


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don't say anything, there's no show. So,


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I have to move it along. I'm the engine.


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I run the show. I do my own jokes that


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stems from the conversation. I even set


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up the guest for their joke. And people


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are like, "Wow, the guest was so funny."


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Yeah. Don't you realize that I gave them


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a joke. I set them up like I lobbed and


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they dunked it. So, I do their jokes. I


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do the whole thing. I'm the engine. When


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you cold call, you're the engine. You


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have to set up lob the person on the


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phone and they're going to dunk it. How


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do you do that? Free flow conversation.


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And remember, have energy. If I didn't


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have energy and I did a podcast or any


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show


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and I spoke in a very lethargic way,


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I'd have less retention than I already


00:11:06.560 --> 00:11:09.350
do. Now, my retention is pretty good,


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especially for a starting show,


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especially for a unknown comic. But the


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more the better, right? You always want


00:11:16.240 --> 00:11:17.910
more. It's human nature. We're all


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greedy. We want more and more. And even


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if we say we're not greedy, we are.


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People always say, "Oh, I'm not greedy."


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But they are, right? Because they want


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things for themselves, their families,


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and so forth. So, you have to have


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energy on the phone from the get-go.


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There's nothing worse than a low energy


00:11:35.040 --> 00:11:38.870
call because most likely you're not


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gonna get what you want unless you feel


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really really low that morning and you


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just absolutely had to do a cold call.


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Then you can explain your low energy by


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saying, "You know what? Honestly, I woke


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up this morning really depressed


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and forgive me and then get into it." So


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what happens there is they're going to


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relate to you and that's what you want


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because who are you speaking to on the


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phone? You're not speaking to AI. You're


00:12:09.920 --> 00:12:12.470
not speaking to a machine. God forbid


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because we hate when machines come on


00:12:13.839 --> 00:12:15.509
the phone, right? And they can barely


00:12:15.519 --> 00:12:17.269
understand what you're saying. You're


00:12:17.279 --> 00:12:19.509
speaking to a person. the person you're


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speaking to, whether it's a assistant to


00:12:22.399 --> 00:12:24.150
someone you want to speak to or the


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person you want to speak to, customer


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service rep, where you're trying to get


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something from them, or any other cold


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call you're making. You're speaking to a


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person with feelings, with wants, with


00:12:36.639 --> 00:12:39.829
desires. You're speaking to someone just


00:12:39.839 --> 00:12:45.030
like you. And so, you have to be


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forthright. You have to be nice to them,


00:12:48.720 --> 00:12:52.230
kind. Tell them how kind they are.


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Because as soon as you say, "Wow, you're


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so kind." Right away, they're thinking


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in their head, "I am kind. You're


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right." Now, how can they turn you down


00:13:02.560 --> 00:13:05.190
for what you want? They're kind. Or you


00:13:05.200 --> 00:13:06.790
tell them, you know, you're one of the


00:13:06.800 --> 00:13:09.670
nicest people I've ever spoken to. If


00:13:09.680 --> 00:13:12.150
they are, don't lie. and they're


00:13:12.160 --> 00:13:13.590
thinking automatically in their head,


00:13:13.600 --> 00:13:16.550
"Wow, I've never been told that I'm so


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nice." Wow. They'll bend over backwards


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to try to give you what you want if they


00:13:22.000 --> 00:13:24.230
can, if they have the discretion. And if


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not, they'll bend over backwards because


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you're probably the best person they


00:13:29.839 --> 00:13:34.230
spoke to all day or all week or ever.


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And they'll remember you. They will


00:13:36.480 --> 00:13:38.710
thank you for being nice to them on the


00:13:38.720 --> 00:13:41.590
phone. And so what are you doing? You're


00:13:41.600 --> 00:13:44.389
not being fake. Oh, Bobby, I'm talking


00:13:44.399 --> 00:13:45.670
to I'm talking to the camera. You


00:13:45.680 --> 00:13:47.030
thought I was talking to you. I know


00:13:47.040 --> 00:13:48.629
what you're doing. You're hooking me up.


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You're you're supporting me. Um, you're


00:13:52.000 --> 00:13:54.550
being nice to them in a genuine way. And


00:13:54.560 --> 00:13:56.949
they can feel it. When someone's fake,


00:13:56.959 --> 00:13:59.829
you can feel it. Just they rub you the


00:13:59.839 --> 00:14:01.430
wrong way. You don't want to buy


00:14:01.440 --> 00:14:03.269
anything from them. You don't want to


00:14:03.279 --> 00:14:04.790
talk to them. You don't want to be near


00:14:04.800 --> 00:14:07.350
them. But if they're genuine and they're


00:14:07.360 --> 00:14:09.829
telling you, you know what, I have low


00:14:09.839 --> 00:14:12.550
energy today cuz I just didn't sleep. My


00:14:12.560 --> 00:14:14.629
wife was snoring all night. God bless


00:14:14.639 --> 00:14:17.430
her. You know, I just love her so much.


00:14:17.440 --> 00:14:19.269
They'll love that. They'll they'll eat


00:14:19.279 --> 00:14:21.189
that [ __ ] up because it shows you're


00:14:21.199 --> 00:14:24.230
loving. You're caring. Yes, everyone can


00:14:24.240 --> 00:14:26.470
relate to a spouse or a partner that's


00:14:26.480 --> 00:14:29.110
snoring, that keeps you up or wakes you


00:14:29.120 --> 00:14:31.910
up. You have to make them relate. Just


00:14:31.920 --> 00:14:34.310
like in sales, they relate to you.


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You're down to earth, hopefully very


00:14:36.880 --> 00:14:39.750
high energy, you're flattering them if


00:14:39.760 --> 00:14:41.269
they deserve to be flattered. If they're


00:14:41.279 --> 00:14:42.710
like, "What do you want?" Well,


00:14:42.720 --> 00:14:44.230
obviously you're not going to flatter


00:14:44.240 --> 00:14:46.550
them. And if you do, they're not going


00:14:46.560 --> 00:14:49.110
to really buy your [ __ ] because they're


00:14:49.120 --> 00:14:51.430
already in a bad mood.


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And so, what do you do? How do you


00:14:53.680 --> 00:14:56.550
overcome that? Okay, if someone's in a


00:14:56.560 --> 00:14:59.750
really, really bad mood or let's say,


00:14:59.760 --> 00:15:01.829
let me give you an example. So, the


00:15:01.839 --> 00:15:05.269
principal of my kid's school and I had


00:15:05.279 --> 00:15:07.509
an argument. Obviously, it was her


00:15:07.519 --> 00:15:11.509
fault. And so, she told me, "Mr.


00:15:11.519 --> 00:15:13.590
Rockman, don't return to the school


00:15:13.600 --> 00:15:16.389
grounds because I am suspending you from


00:15:16.399 --> 00:15:18.470
coming on school property." I'm like,


00:15:18.480 --> 00:15:21.350
"Me? I'm the best dad ever. How can you


00:15:21.360 --> 00:15:24.230
do that?" So, I called the district


00:15:24.240 --> 00:15:26.470
director, the one in charge of all the


00:15:26.480 --> 00:15:30.310
schools in the district. And so I had a


00:15:30.320 --> 00:15:32.470
conversation with him, but before I


00:15:32.480 --> 00:15:35.350
called him, they already talked [ __ ]


00:15:35.360 --> 00:15:37.750
about me and they already, the principal


00:15:37.760 --> 00:15:40.550
already contacted him and told him,


00:15:40.560 --> 00:15:43.030
"What a miserable person I am. And look


00:15:43.040 --> 00:15:45.350
out when you talk to him on the phone.


00:15:45.360 --> 00:15:49.269
He's the worst and he's so horrible." So


00:15:49.279 --> 00:15:51.189
this was already set up. So he was


00:15:51.199 --> 00:15:53.829
expecting a horrible person to come on


00:15:53.839 --> 00:15:56.069
the phone and he had his guard all the


00:15:56.079 --> 00:15:58.550
way up when we talked.


00:15:58.560 --> 00:16:02.069
And so he already was set up to hate me


00:16:02.079 --> 00:16:04.069
and he already didn't like me before


00:16:04.079 --> 00:16:06.389
ever speaking to me. So that's the


00:16:06.399 --> 00:16:08.230
hardest situation when you're cold


00:16:08.240 --> 00:16:10.870
calling the person on the phone you've


00:16:10.880 --> 00:16:12.949
never talked to before. They don't know


00:16:12.959 --> 00:16:16.949
you. It's going to be so easy to


00:16:16.959 --> 00:16:19.749
overcome whatever objections they have


00:16:19.759 --> 00:16:21.910
and I'll show you how. and to get what


00:16:21.920 --> 00:16:25.269
you want in most cases, not always, but


00:16:25.279 --> 00:16:27.189
I'll tell you what happens if you don't


00:16:27.199 --> 00:16:29.430
get what you want.


00:16:29.440 --> 00:16:31.749
So, the director of the schools came on


00:16:31.759 --> 00:16:33.749
the phone and he was very standoffish


00:16:33.759 --> 00:16:35.829
and he already was hating me from all


00:16:35.839 --> 00:16:38.230
the things he heard about me. So, what


00:16:38.240 --> 00:16:41.670
did I do? I told him a joke. And I told


00:16:41.680 --> 00:16:43.910
him how my kids think I'm already a


00:16:43.920 --> 00:16:46.069
dinosaur. And he said, "Well, no, no,


00:16:46.079 --> 00:16:47.990
you're not a dinosaur. You're you're too


00:16:48.000 --> 00:16:50.150
young." I said, "Thank you." and how the


00:16:50.160 --> 00:16:52.310
kids always, you know, they say, "Dad,


00:16:52.320 --> 00:16:54.550
you're a failure. Just give it up." And


00:16:54.560 --> 00:16:57.030
it's like, "No, no, keep going." So,


00:16:57.040 --> 00:16:59.910
what did I do? I told him my go-to joke


00:16:59.920 --> 00:17:03.030
where my kids say, "I'm a dinosaur." And


00:17:03.040 --> 00:17:05.990
that's my go-to. So, I'm going to have a


00:17:06.000 --> 00:17:09.270
joke creation master class later in this


00:17:09.280 --> 00:17:12.069
week. Look for it. and we're going to


00:17:12.079 --> 00:17:14.309
promote the thumbnail and you will be


00:17:14.319 --> 00:17:16.150
able to come up with jokes, your own


00:17:16.160 --> 00:17:19.110
go-to joke, your own jokes where you're


00:17:19.120 --> 00:17:21.270
funny. Someone just told me yesterday


00:17:21.280 --> 00:17:23.429
that a lot of people are not funny. Oh,


00:17:23.439 --> 00:17:25.990
no. Anyone can learn from the joke


00:17:26.000 --> 00:17:28.309
creation master class I'm teaching how


00:17:28.319 --> 00:17:30.070
to be funny and how to tell your own


00:17:30.080 --> 00:17:32.789
jokes. You'll see you can do it. Now,


00:17:32.799 --> 00:17:35.190
Michael Jordan can teach you how to jump


00:17:35.200 --> 00:17:37.669
from the free throw line and stick out


00:17:37.679 --> 00:17:40.390
your tongue and dunk the ball. It


00:17:40.400 --> 00:17:42.070
doesn't mean you're going to do it


00:17:42.080 --> 00:17:44.549
exactly like Michael Jordan in the


00:17:44.559 --> 00:17:46.789
gestures and the expression and the his


00:17:46.799 --> 00:17:49.510
movements, but he can teach you the


00:17:49.520 --> 00:17:51.510
fundamentals of jumping from the free


00:17:51.520 --> 00:17:53.590
throw line and dunking the ball. So,


00:17:53.600 --> 00:17:55.510
you'll be able to learn from Michael


00:17:55.520 --> 00:17:58.150
Jordan and do everything. And what a


00:17:58.160 --> 00:18:01.750
teacher, man. Talk about a master. But


00:18:01.760 --> 00:18:03.510
it doesn't mean you're going to copy the


00:18:03.520 --> 00:18:05.750
exact movements. Remember, everyone has


00:18:05.760 --> 00:18:08.470
their own set of fingerprints. So, my


00:18:08.480 --> 00:18:10.390
fingerprints are different than yours


00:18:10.400 --> 00:18:12.310
and different from everyone else. And


00:18:12.320 --> 00:18:14.549
that's fine. So, you're going to learn


00:18:14.559 --> 00:18:17.270
step by step what you're doing and how


00:18:17.280 --> 00:18:18.789
to do it. It doesn't mean you're going


00:18:18.799 --> 00:18:21.510
to exactly duplicate the words coming


00:18:21.520 --> 00:18:23.590
out of my mouth the way I'm saying it.


00:18:23.600 --> 00:18:24.870
But that's okay. You're going to have


00:18:24.880 --> 00:18:27.190
your own style. And as long as you


00:18:27.200 --> 00:18:30.310
learn, you'll be able to master cold


00:18:30.320 --> 00:18:32.310
calling. Okay. So, I'm talking to the


00:18:32.320 --> 00:18:34.310
principal. I told him my go-to joke.


00:18:34.320 --> 00:18:36.630
Everything good? You're enjoying, huh?


00:18:36.640 --> 00:18:39.590
you're enjoying yourself. And um so


00:18:39.600 --> 00:18:41.510
right away he's like, "Oh, this guy's


00:18:41.520 --> 00:18:43.190
not a jerk. Why why did they say he's a


00:18:43.200 --> 00:18:45.750
jerk? He's down to earth." So I lowered


00:18:45.760 --> 00:18:48.549
his guard and then I started talking


00:18:48.559 --> 00:18:51.510
about how great I think he is. And I


00:18:51.520 --> 00:18:53.909
wasn't bullshitting. I do think he's


00:18:53.919 --> 00:18:55.990
great because the director of a large


00:18:56.000 --> 00:18:58.870
school, he's running it like a puppeteer


00:18:58.880 --> 00:19:00.789
pulling the strings of puppets. He's


00:19:00.799 --> 00:19:03.830
fantastic. And I thanked him for doing


00:19:03.840 --> 00:19:07.110
his job. And I thanked him for being so


00:19:07.120 --> 00:19:09.350
good and for keeping my kids safe and


00:19:09.360 --> 00:19:11.590
keeping the other kids safe because that


00:19:11.600 --> 00:19:14.310
is not an easy task. And I let him know


00:19:14.320 --> 00:19:16.549
how I feel about him and how I feel


00:19:16.559 --> 00:19:19.669
about the job he's doing. He [ __ ]


00:19:19.679 --> 00:19:24.230
loved me. So you can imagine, yes, I got


00:19:24.240 --> 00:19:27.350
exactly what I wanted. Now I got to go


00:19:27.360 --> 00:19:29.669
back on school grounds. And you know, I


00:19:29.679 --> 00:19:31.350
was struting my stuff when I was walking


00:19:31.360 --> 00:19:33.510
in front of that principal cuz she


00:19:33.520 --> 00:19:35.270
thought I was never going to come back


00:19:35.280 --> 00:19:38.630
by her orders. But the director allowed


00:19:38.640 --> 00:19:40.470
me to not only come back on school


00:19:40.480 --> 00:19:43.190
grounds, but go to all of my kids events


00:19:43.200 --> 00:19:47.110
and all that. So the point being that


00:19:47.120 --> 00:19:50.070
wasn't a pure cold call cuz he was


00:19:50.080 --> 00:19:51.909
expecting to talk to me and we had a


00:19:51.919 --> 00:19:54.150
time that I would call him. But that's


00:19:54.160 --> 00:19:56.870
basically essentially a type of cold


00:19:56.880 --> 00:19:58.789
call where I'm trying to get something


00:19:58.799 --> 00:20:02.150
from him and his guard is way way up.


00:20:02.160 --> 00:20:04.789
So, not only do I have to work him down


00:20:04.799 --> 00:20:07.350
and, you know, get rid of his guard and


00:20:07.360 --> 00:20:10.310
his defenses and then try to get what I


00:20:10.320 --> 00:20:13.430
want, which I did by telling a joke,


00:20:13.440 --> 00:20:15.590
relating to him, thanking him,


00:20:15.600 --> 00:20:18.950
flattering him, being genuine, having


00:20:18.960 --> 00:20:22.070
high energy, and then closing him,


00:20:22.080 --> 00:20:23.990
saying, "Well, the principal said I


00:20:24.000 --> 00:20:25.750
can't go on school grounds." And he


00:20:25.760 --> 00:20:28.470
interrupted me and said, "No, no, you


00:20:28.480 --> 00:20:30.230
absolutely are going to go back on


00:20:30.240 --> 00:20:32.710
school grounds." and in fact go to your


00:20:32.720 --> 00:20:34.950
school the school events of your of your


00:20:34.960 --> 00:20:38.549
kid. Absolutely. So I was jumping inside


00:20:38.559 --> 00:20:41.350
my head when he was talking thinking how


00:20:41.360 --> 00:20:45.110
good am I? But you can do this too very


00:20:45.120 --> 00:20:47.029
easily by just following the steps I've


00:20:47.039 --> 00:20:51.350
provided. So, okay. Now, sometimes, like


00:20:51.360 --> 00:20:53.590
I mentioned, depression, if you have low


00:20:53.600 --> 00:21:00.070
energy on the phone, give me a minute.


00:21:00.080 --> 00:21:01.669
You'll explain that by saying, you know


00:21:01.679 --> 00:21:03.590
what, I didn't sleep last night. I'm


00:21:03.600 --> 00:21:05.510
really depressed lately. And you can


00:21:05.520 --> 00:21:08.630
even say, I'm really depressed because


00:21:08.640 --> 00:21:10.549
and something that, you know, I was not


00:21:10.559 --> 00:21:13.110
able to talk to you earlier. I was not


00:21:13.120 --> 00:21:16.549
able to call you earlier. And so kind of


00:21:16.559 --> 00:21:18.390
put it on them that while you're while


00:21:18.400 --> 00:21:20.070
you're low energy, but you don't want to


00:21:20.080 --> 00:21:21.750
do too much of that. You want to blame


00:21:21.760 --> 00:21:24.390
yourself for a personal issue you might


00:21:24.400 --> 00:21:26.230
have and they'll relate. Oh, this guy


00:21:26.240 --> 00:21:29.669
didn't sleep. This guy just um you know


00:21:29.679 --> 00:21:31.750
uh had some issue with his uh kids


00:21:31.760 --> 00:21:34.390
yesterday or this morning or issue with


00:21:34.400 --> 00:21:37.270
the wife or issue with the car. The car


00:21:37.280 --> 00:21:40.390
didn't start. Whatever it is, mention


00:21:40.400 --> 00:21:43.110
that. Be forthcoming. Like I mentioned,


00:21:43.120 --> 00:21:44.950
be forthright.


00:21:44.960 --> 00:21:48.630
Don't cover up a thing. Let go and talk


00:21:48.640 --> 00:21:50.870
to them like it's your friend. Not that


00:21:50.880 --> 00:21:52.310
you're trying to be their friend. Like


00:21:52.320 --> 00:21:54.390
in sales where you're trying to close.


00:21:54.400 --> 00:21:56.870
Remember, you're their boss. The boss


00:21:56.880 --> 00:21:58.549
they never had that they dreamed of


00:21:58.559 --> 00:22:00.390
having. You're flattering them. You're


00:22:00.400 --> 00:22:02.549
sincere. If you can give them a raise


00:22:02.559 --> 00:22:06.149
and a promotion, you would. In fact, you


00:22:06.159 --> 00:22:07.990
can tell them that. You can tell them


00:22:08.000 --> 00:22:11.029
you want to write a letter to their boss


00:22:11.039 --> 00:22:13.029
to get them a raise and get them a


00:22:13.039 --> 00:22:14.710
promotion. And tell them how when you


00:22:14.720 --> 00:22:17.110
write a letter, it always works and give


00:22:17.120 --> 00:22:19.270
them an example. I went to United


00:22:19.280 --> 00:22:21.270
Airlines and the reception people were


00:22:21.280 --> 00:22:23.270
so great. I wrote an email to corporate


00:22:23.280 --> 00:22:26.070
and they got promoted. It's true. You


00:22:26.080 --> 00:22:28.149
can believe that, right? So tell them


00:22:28.159 --> 00:22:29.909
that on the phone if you need to use an


00:22:29.919 --> 00:22:31.669
example. Tell them how you went to the


00:22:31.679 --> 00:22:33.830
rental car place to rent a car and the


00:22:33.840 --> 00:22:36.230
reception lady was so exceptional. you


00:22:36.240 --> 00:22:38.390
wrote to the rental car company and she


00:22:38.400 --> 00:22:41.430
got her own store to manage, which is


00:22:41.440 --> 00:22:44.470
another fact. Uh, tell them tell them


00:22:44.480 --> 00:22:45.909
something like that where you did


00:22:45.919 --> 00:22:49.350
something great and uh you were able to


00:22:49.360 --> 00:22:51.350
promote someone that you talked to on


00:22:51.360 --> 00:22:54.390
the phone. Tell them how, you know, you


00:22:54.400 --> 00:22:55.830
have these skills you're going to use


00:22:55.840 --> 00:22:57.909
and tell them how you're going to help,


00:22:57.919 --> 00:23:00.630
you know,


00:23:00.640 --> 00:23:02.070
flatter them. In other words, flatter


00:23:02.080 --> 00:23:07.830
them more.


00:23:07.840 --> 00:23:10.630
Happy Labor Day by the way, Bobby. Happy


00:23:10.640 --> 00:23:13.110
Labor Day to you. I think it's not Labor


00:23:13.120 --> 00:23:16.230
Day in uh most of the world, but um we


00:23:16.240 --> 00:23:18.870
thank all the the workers here in this


00:23:18.880 --> 00:23:21.190
country and all countries. Shout out to


00:23:21.200 --> 00:23:24.230
all my beautiful people in all the


00:23:24.240 --> 00:23:27.270
countries. Indonesia, Vietnam, Pakistan,


00:23:27.280 --> 00:23:30.789
India, of course, uh Sri Lanka, um


00:23:30.799 --> 00:23:34.230
Morocco, Iraq, um all the countries.


00:23:34.240 --> 00:23:35.430
They're we're everywhere. They're


00:23:35.440 --> 00:23:37.909
listening to us in South Africa, Israel,


00:23:37.919 --> 00:23:40.230
Egypt, all over the world right now.


00:23:40.240 --> 00:23:41.750
France,


00:23:41.760 --> 00:23:43.669
um hopefully it's like a nicel looking


00:23:43.679 --> 00:23:46.310
French girl, you know? I always wanted a


00:23:46.320 --> 00:23:48.630
Frenchie. Always wanted a girlfriend


00:23:48.640 --> 00:23:50.230
named Frenchie.


00:23:50.240 --> 00:23:53.110
uh feel free to go into the chat and ask


00:23:53.120 --> 00:23:54.950
me any question about cold calling that


00:23:54.960 --> 00:23:58.230
you want. So remember, you don't close


00:23:58.240 --> 00:24:00.149
them immediately.


00:24:00.159 --> 00:24:01.909
When you're calling, you don't


00:24:01.919 --> 00:24:04.310
immediately close. So it's just like a


00:24:04.320 --> 00:24:06.310
sales example from sales master class I


00:24:06.320 --> 00:24:09.110
taught. You don't go up to a a girl or a


00:24:09.120 --> 00:24:12.310
guy at a nightclub and say, "Oh [ __ ] I


00:24:12.320 --> 00:24:14.070
want to I want to sleep with you."


00:24:14.080 --> 00:24:16.470
Right? That's such a turnoff. You lead


00:24:16.480 --> 00:24:19.430
up to that and it takes time. You have


00:24:19.440 --> 00:24:22.950
to flirt or talk and you eventually get


00:24:22.960 --> 00:24:25.669
to what you want. You massage yourself


00:24:25.679 --> 00:24:27.590
into it. Just like with a girl or a guy


00:24:27.600 --> 00:24:29.110
you're attracted to that you want to go


00:24:29.120 --> 00:24:31.350
out with, you don't immediately ask them


00:24:31.360 --> 00:24:33.669
for their number unless like you're


00:24:33.679 --> 00:24:35.669
running in a marathon and you're just


00:24:35.679 --> 00:24:37.269
passing them and you see their number.


00:24:37.279 --> 00:24:39.750
Hey, number 20. What's your number?


00:24:39.760 --> 00:24:42.470
You're about to pass me up. Well, of


00:24:42.480 --> 00:24:43.909
course, I've never done anything like


00:24:43.919 --> 00:24:47.269
that. I don't run marathons, 5Ks. I'm


00:24:47.279 --> 00:24:49.350
about to run my first 10K next month. I


00:24:49.360 --> 00:24:51.510
don't know if I'll be ready, but um


00:24:51.520 --> 00:24:53.750
mindset. I envision myself running it


00:24:53.760 --> 00:24:55.510
and I will be able to do it. I'm not


00:24:55.520 --> 00:24:56.870
sure if the time is going to be great,


00:24:56.880 --> 00:24:59.990
but I will finish guaranteed.


00:25:00.000 --> 00:25:01.990
And so, it's all about envisioning your


00:25:02.000 --> 00:25:04.470
the call. So, just like with losing


00:25:04.480 --> 00:25:06.789
weight, from day one, before day one of


00:25:06.799 --> 00:25:08.870
losing weight, I envisioned how I was


00:25:08.880 --> 00:25:10.549
going to look. Like, look how I look


00:25:10.559 --> 00:25:12.149
right now, right? three years of losing


00:25:12.159 --> 00:25:14.710
weight and going to the gym, exercising,


00:25:14.720 --> 00:25:17.830
and I envisioned that. So, I was telling


00:25:17.840 --> 00:25:20.070
Bobby, envision that our film, the


00:25:20.080 --> 00:25:22.149
silent film that we're they worked on


00:25:22.159 --> 00:25:24.630
editing and and all that, uh, Alone


00:25:24.640 --> 00:25:26.390
together, which just came out and it's


00:25:26.400 --> 00:25:28.710
doing really well. The first silent


00:25:28.720 --> 00:25:30.789
film, the saddest silent film in


00:25:30.799 --> 00:25:33.190
probably over 120 years, and it's


00:25:33.200 --> 00:25:35.669
phenomenal. People love it and go check


00:25:35.679 --> 00:25:39.269
it out. So, we envision ourselves going


00:25:39.279 --> 00:25:42.789
to the Academy Awards and sitting there


00:25:42.799 --> 00:25:45.430
at the Academy Awards. You'll go, right,


00:25:45.440 --> 00:25:47.510
Bobby?


00:25:47.520 --> 00:25:50.149
Okay. Fantastic. Okay. And when we go


00:25:50.159 --> 00:25:51.750
up, when we win the Academy Award for


00:25:51.760 --> 00:25:53.590
short film, live action, do you want to


00:25:53.600 --> 00:25:57.909
say a few words?


00:25:57.919 --> 00:25:59.430
Oh, but I have plans for you. You're


00:25:59.440 --> 00:26:00.789
going to edit other things, so don't


00:26:00.799 --> 00:26:02.950
worry. See, what did you just do right


00:26:02.960 --> 00:26:04.950
now? you assumed that you just didn't


00:26:04.960 --> 00:26:06.470
edit and you're not going to edit a


00:26:06.480 --> 00:26:09.190
future stuff that belongs to this actual


00:26:09.200 --> 00:26:12.230
um film. But um never assume no matter


00:26:12.240 --> 00:26:14.470
what. Okay, that's another thing. So


00:26:14.480 --> 00:26:16.470
never assume that the person on the


00:26:16.480 --> 00:26:18.789
phone that you're cold calling is not


00:26:18.799 --> 00:26:22.149
going to give you what you want. Okay, I


00:26:22.159 --> 00:26:25.190
went to um a dealership the other day


00:26:25.200 --> 00:26:27.669
and to give them the QR code flyer for


00:26:27.679 --> 00:26:30.070
our sales master class to put up so


00:26:30.080 --> 00:26:32.390
other salesmen can learn how to sell


00:26:32.400 --> 00:26:35.190
better. And they introduced me to their


00:26:35.200 --> 00:26:37.430
top sales guy, really good-looking young


00:26:37.440 --> 00:26:39.669
guy, sells the most cars in the


00:26:39.679 --> 00:26:42.870
dealership. And immediately I noticed he


00:26:42.880 --> 00:26:45.190
was doing a couple things wrong. And I


00:26:45.200 --> 00:26:47.909
told the sales manager, "Wow, when once


00:26:47.919 --> 00:26:50.310
he left, uh, the young guy, I said, he


00:26:50.320 --> 00:26:51.669
just did a couple things I noticed he


00:26:51.679 --> 00:26:53.830
shouldn't have done."


00:26:53.840 --> 00:26:55.669
And the sales manager said, "What? What


00:26:55.679 --> 00:26:57.830
was it?" I'm like, "Dude, why don't you


00:26:57.840 --> 00:26:59.750
just go to the flyer and look up the QR


00:26:59.760 --> 00:27:02.390
code and find out? And if you don't, why


00:27:02.400 --> 00:27:05.590
should I just tell you?" Um, so, but I


00:27:05.600 --> 00:27:06.950
told him, of course, because I'm


00:27:06.960 --> 00:27:09.510
forthright and transparent.


00:27:09.520 --> 00:27:11.909
That salesman, the top salesman in the


00:27:11.919 --> 00:27:14.710
car dealership, assumed


00:27:14.720 --> 00:27:17.669
that I was not a customer because I was


00:27:17.679 --> 00:27:19.909
wearing a tie. I was wearing a suit


00:27:19.919 --> 00:27:21.430
without the jacket. I looked great.


00:27:21.440 --> 00:27:23.110
People were complimenting me, telling me


00:27:23.120 --> 00:27:24.710
how they see my six-pack through my


00:27:24.720 --> 00:27:27.029
shirt. I don't know how they did that.


00:27:27.039 --> 00:27:30.310
And maybe they just just imagined it.


00:27:30.320 --> 00:27:32.710
And so he assumed I was not a customer


00:27:32.720 --> 00:27:34.549
cuz he said a couple things to me and it


00:27:34.559 --> 00:27:36.549
rubbed me the wrong way. And that's when


00:27:36.559 --> 00:27:39.350
I noticed he thinks because I went


00:27:39.360 --> 00:27:41.269
straight to the sales manager because


00:27:41.279 --> 00:27:43.269
I'm wearing a suit and a tie, which


00:27:43.279 --> 00:27:46.149
customers usually don't do, I'm not a


00:27:46.159 --> 00:27:49.110
customer. He didn't know that I actually


00:27:49.120 --> 00:27:52.149
bought five cars from that particular


00:27:52.159 --> 00:27:54.789
dealership. So, I'm very much their


00:27:54.799 --> 00:27:56.950
customer and about to buy a new car from


00:27:56.960 --> 00:28:00.230
them, too. So, he assumed I was not a


00:28:00.240 --> 00:28:02.549
customer and talked to me like I was not


00:28:02.559 --> 00:28:04.310
a customer, which rubbed me the wrong


00:28:04.320 --> 00:28:07.830
way and which didn't want me to ever buy


00:28:07.840 --> 00:28:10.870
anything from him. And even the top guy


00:28:10.880 --> 00:28:13.750
in the dealership assumed. Never ever


00:28:13.760 --> 00:28:17.029
assume. So, never assume when you're


00:28:17.039 --> 00:28:18.789
cold [snorts] calling that you're going


00:28:18.799 --> 00:28:21.110
to get someone who's not going to give


00:28:21.120 --> 00:28:24.710
you what you want. I even call 311 many


00:28:24.720 --> 00:28:27.430
times to get all kinds of services from


00:28:27.440 --> 00:28:29.909
the city services. You know, it's 311.


00:28:29.919 --> 00:28:31.990
You call, if your garbage can is broken,


00:28:32.000 --> 00:28:34.310
they'll send you a new garbage can. They


00:28:34.320 --> 00:28:36.230
won't pave the roads, but they'll give


00:28:36.240 --> 00:28:39.430
you a new garbage can. So, uh, that's a


00:28:39.440 --> 00:28:41.269
different matter. That's a bureaucratic


00:28:41.279 --> 00:28:45.190
matter that if I'm able to cold call the


00:28:45.200 --> 00:28:48.149
person in charge, the decision maker


00:28:48.159 --> 00:28:51.830
with paving roads, I bet you I can have


00:28:51.840 --> 00:28:54.870
the road paved. But if I'm not able to


00:28:54.880 --> 00:28:57.350
speak to the person who's in charge, who


00:28:57.360 --> 00:29:00.230
makes a decision, it's going to be very


00:29:00.240 --> 00:29:03.269
hard through a third party who has to


00:29:03.279 --> 00:29:05.909
discuss it with other people and who are


00:29:05.919 --> 00:29:07.750
none of them are in charge of paving


00:29:07.760 --> 00:29:11.190
roads to get what I want. If I get an


00:29:11.200 --> 00:29:14.070
agent or manager or representation that


00:29:14.080 --> 00:29:18.630
I'm seeking on the phone, I have a great


00:29:18.640 --> 00:29:22.230
shot of closing them using the


00:29:22.240 --> 00:29:24.950
techniques I'm showing you cold calling.


00:29:24.960 --> 00:29:27.110
But for them to get on the phone is a


00:29:27.120 --> 00:29:29.190
different matter. So today, I'm not


00:29:29.200 --> 00:29:31.190
showing you in the followup to the cold


00:29:31.200 --> 00:29:33.110
calling class. Today I'll have a


00:29:33.120 --> 00:29:35.669
follow-up for the sales master class, a


00:29:35.679 --> 00:29:38.149
sales deep dive. I'm going to have a


00:29:38.159 --> 00:29:40.149
follow-up to the losing weight master


00:29:40.159 --> 00:29:42.549
class. I'm going to have a overcoming


00:29:42.559 --> 00:29:44.950
grief, dealing with the loss of a loved


00:29:44.960 --> 00:29:47.990
one. That master class is coming up.


00:29:48.000 --> 00:29:51.110
Overcoming depression master class. All


00:29:51.120 --> 00:29:53.190
sorts of master classes. I will have a


00:29:53.200 --> 00:29:55.750
follow-up to cold calling. And so,


00:29:55.760 --> 00:29:58.230
you're going to find out what to do in


00:29:58.240 --> 00:30:00.630
those cases where they don't necessarily


00:30:00.640 --> 00:30:01.990
come on the phone, but you need to speak


00:30:02.000 --> 00:30:04.710
to the decision maker. So, when you're


00:30:04.720 --> 00:30:06.389
speaking to someone who is not a


00:30:06.399 --> 00:30:09.110
decision maker, it's very hard to close


00:30:09.120 --> 00:30:11.350
them even with these techniques because


00:30:11.360 --> 00:30:13.830
they're not in charge. When I was a


00:30:13.840 --> 00:30:16.549
salesman and there was someone there at


00:30:16.559 --> 00:30:18.710
the dealership who wanted to buy a car,


00:30:18.720 --> 00:30:21.269
but their mom's not there, their wife is


00:30:21.279 --> 00:30:23.590
not there or husband's not there, the


00:30:23.600 --> 00:30:25.350
decision maker, in other words, is not


00:30:25.360 --> 00:30:27.909
there. that gives the person an excuse


00:30:27.919 --> 00:30:31.830
or objection to not buy to not be


00:30:31.840 --> 00:30:33.430
closed.


00:30:33.440 --> 00:30:35.190
But when you have husband and wife are


00:30:35.200 --> 00:30:37.909
both there or um husband and husband are


00:30:37.919 --> 00:30:39.669
both there or whatever the case is,


00:30:39.679 --> 00:30:41.830
they're both there, the married couple,


00:30:41.840 --> 00:30:43.669
whatever you have and they're both


00:30:43.679 --> 00:30:45.510
there. You have the decision decision


00:30:45.520 --> 00:30:47.029
maker in front of you and you're


00:30:47.039 --> 00:30:49.350
speaking to them whether it's on the


00:30:49.360 --> 00:30:51.029
phone or not. Well, in this case, we're


00:30:51.039 --> 00:30:53.110
just talking cold calling on the phone.


00:30:53.120 --> 00:30:55.269
But then you have a really great chance


00:30:55.279 --> 00:30:57.590
of closing with the cold calling


00:30:57.600 --> 00:30:59.990
techniques I'm showing you. And if you


00:31:00.000 --> 00:31:01.909
supplement it with the sales master


00:31:01.919 --> 00:31:05.510
class I taught and um the joke creation


00:31:05.520 --> 00:31:07.510
master class coming up where you can


00:31:07.520 --> 00:31:09.750
create your own jokes, you can have one


00:31:09.760 --> 00:31:12.710
go-to. A salesman has to have one go-to


00:31:12.720 --> 00:31:16.149
original unique joke that they tell to


00:31:16.159 --> 00:31:18.470
get their guard down. The customer will


00:31:18.480 --> 00:31:20.870
just just love you after you tell one


00:31:20.880 --> 00:31:23.830
original joke. They laugh. That's it.


00:31:23.840 --> 00:31:26.310
You have them in the palm of your hand.


00:31:26.320 --> 00:31:28.149
Because once you tell them a joke, what


00:31:28.159 --> 00:31:32.230
happens is they realize, [ __ ] I have to


00:31:32.240 --> 00:31:34.549
go to Netflix and search for my favorite


00:31:34.559 --> 00:31:37.669
comic and just to hear a joke cuz no


00:31:37.679 --> 00:31:40.389
one's telling jokes. Cuz it's so hard.


00:31:40.399 --> 00:31:41.909
It's one of the hardest things to do in


00:31:41.919 --> 00:31:43.350
the world that you're going to learn


00:31:43.360 --> 00:31:45.190
through the joke creation master class


00:31:45.200 --> 00:31:47.430
coming up this week.


00:31:47.440 --> 00:31:49.669
So when they hear an original joke, oh


00:31:49.679 --> 00:31:52.549
[ __ ] they love it. You got their guard


00:31:52.559 --> 00:31:55.269
down. It's easier for you to approach


00:31:55.279 --> 00:31:57.909
them and either verbally on the phone or


00:31:57.919 --> 00:32:01.350
otherwise and get what you want.


00:32:01.360 --> 00:32:03.509
Can I ask you on the phone uh that


00:32:03.519 --> 00:32:05.190
you're going to the chat or what are you


00:32:05.200 --> 00:32:08.070
going on?


00:32:08.080 --> 00:32:11.110
Nobody's chatting with us yet. Okay.


00:32:11.120 --> 00:32:12.950
Most of our international people cuz we


00:32:12.960 --> 00:32:15.590
have over 300,000 subscribers. They're


00:32:15.600 --> 00:32:18.230
international, which I love. So, once we


00:32:18.240 --> 00:32:19.830
monetize and we're doing the live


00:32:19.840 --> 00:32:21.990
streams to get more watch hours in order


00:32:22.000 --> 00:32:24.870
to monetize, which we will shortly. Once


00:32:24.880 --> 00:32:27.350
we monetize, we'll push to over a


00:32:27.360 --> 00:32:30.070
million subscribers with our shorts and


00:32:30.080 --> 00:32:32.789
our funny uh jokes and all that. So,


00:32:32.799 --> 00:32:34.389
that's not going to be hard to do. It's


00:32:34.399 --> 00:32:36.389
probably going to be the vast majority


00:32:36.399 --> 00:32:38.230
uh international, but that's okay.


00:32:38.240 --> 00:32:39.750
That's fine because a million I'm going


00:32:39.760 --> 00:32:42.389
to have my gold 1 million subscribers


00:32:42.399 --> 00:32:44.230
right there. It's going to be so


00:32:44.240 --> 00:32:47.110
beautiful. Can you see it on the wall?


00:32:47.120 --> 00:32:49.509
>> Yeah. See, I love it. I love it. And he


00:32:49.519 --> 00:32:51.110
can see it. He's not just saying he can


00:32:51.120 --> 00:32:53.430
see it. He can see it. He can see it.


00:32:53.440 --> 00:32:55.509
Believe me. And I can see it, too. So,


00:32:55.519 --> 00:32:57.669
it's coming. It's just that's, you know,


00:32:57.679 --> 00:32:59.590
you have to have a plan. Just like when


00:32:59.600 --> 00:33:01.669
you cold call. We're about to call


00:33:01.679 --> 00:33:03.350
Amazon.com.


00:33:03.360 --> 00:33:06.549
And so, I have a plan. So, in this case,


00:33:06.559 --> 00:33:08.710
I'm my plan is to show you how to cold


00:33:08.720 --> 00:33:10.950
call. And it, like I said, it could be a


00:33:10.960 --> 00:33:12.470
company, a person. I don't know the


00:33:12.480 --> 00:33:14.230
person who's going to come on the phone.


00:33:14.240 --> 00:33:15.750
It's going to be just a customer service


00:33:15.760 --> 00:33:19.029
person. And uh they might just have


00:33:19.039 --> 00:33:20.950
started the shift or ended the shift.


00:33:20.960 --> 00:33:23.990
I'll find out. And I guarantee you


00:33:24.000 --> 00:33:26.789
before I get off the phone, they will


00:33:26.799 --> 00:33:29.909
say that I'm the nicest customer they've


00:33:29.919 --> 00:33:33.669
ever had and they love talking to me.


00:33:33.679 --> 00:33:35.350
They wish they can continue talking to


00:33:35.360 --> 00:33:39.269
me the rest of the day. And if I had


00:33:39.279 --> 00:33:41.669
something to get from them, which I


00:33:41.679 --> 00:33:43.590
don't because I just happen to have


00:33:43.600 --> 00:33:46.230
opened this account just to show you how


00:33:46.240 --> 00:33:49.509
to call them. Um, I would get something


00:33:49.519 --> 00:33:53.110
from them, but you know, I don't have


00:33:53.120 --> 00:33:54.950
anything to to get from them and I don't


00:33:54.960 --> 00:33:57.110
want anything from them. I just want to


00:33:57.120 --> 00:34:00.710
get from them their uh interaction and


00:34:00.720 --> 00:34:02.870
to show you what they say and what I


00:34:02.880 --> 00:34:05.909
say. So, we can do that. So, let me see


00:34:05.919 --> 00:34:09.030
before we go forward. Um, I think I


00:34:09.040 --> 00:34:11.349
think you see it. So, go ahead, Bobby,


00:34:11.359 --> 00:34:13.270
if you can just call them and put in my


00:34:13.280 --> 00:34:15.109
number. You have my number, right?


00:34:15.119 --> 00:34:18.310
Without saying it.


00:34:18.320 --> 00:34:20.069
It might be in the account or not, but


00:34:20.079 --> 00:34:21.510
either way, you have it on your phone,


00:34:21.520 --> 00:35:14.390
your personal phone. And anytime you're


00:35:14.400 --> 00:35:17.990
how to use either your personal issues


00:35:18.000 --> 00:35:19.910
to your advantage on the phone when you


00:35:19.920 --> 00:35:21.990
call call anyone where you're trying to


00:35:22.000 --> 00:35:24.069
get something a company a rep of a


00:35:24.079 --> 00:35:27.109
company and also use the company's


00:35:27.119 --> 00:35:29.750
issues to your advantage. Not that


00:35:29.760 --> 00:35:32.150
you're manipulating them in any way. As


00:35:32.160 --> 00:35:33.349
you can see, I'm not trying to get


00:35:33.359 --> 00:35:35.750
anything from them. So, I'm being


00:35:35.760 --> 00:35:37.829
sincere when I say, you know, I truly


00:35:37.839 --> 00:35:39.510
apologize for what's what you're going


00:35:39.520 --> 00:35:41.910
through and what's happening. And


00:35:41.920 --> 00:35:44.310
they'll appreciate that. And trust me,


00:35:44.320 --> 00:35:47.030
they will absolutely love you when you


00:35:47.040 --> 00:35:49.670
call, when you just relate to them and


00:35:49.680 --> 00:35:52.230
use the steps I'm teaching you. And


00:35:52.240 --> 00:35:54.630
remember, take your time. Don't rush on


00:35:54.640 --> 00:35:57.109
the phone. Uh don't hit them up for what


00:35:57.119 --> 00:35:58.790
you want immediately. Don't try to close


00:35:58.800 --> 00:36:01.349
them right away. And let me see what I


00:36:01.359 --> 00:36:03.510
have here. Remember, it's a person on


00:36:03.520 --> 00:36:07.589
the phone that um might have his own or


00:36:07.599 --> 00:36:10.390
her own set of issues and they're at


00:36:10.400 --> 00:36:12.470
work. They're trying to do their job.


00:36:12.480 --> 00:36:14.950
They're not well paid. They're paid very


00:36:14.960 --> 00:36:18.150
poorly. They're not happy. Uh maybe they


00:36:18.160 --> 00:36:21.030
have um you know, the dog ran away. All


00:36:21.040 --> 00:36:23.670
kinds of things. So, you're going to


00:36:23.680 --> 00:36:26.470
take them away from all their issues and


00:36:26.480 --> 00:36:28.870
all their problems by magic. As soon as


00:36:28.880 --> 00:36:31.030
they hear you start speaking to them,


00:36:31.040 --> 00:36:33.190
they will forget about their wife


00:36:33.200 --> 00:36:36.710
feeling at them or their kids, you know,


00:36:36.720 --> 00:36:38.390
acting up. They'll forget about all


00:36:38.400 --> 00:36:41.109
that. They'll leave that at the door and


00:36:41.119 --> 00:36:42.870
it's just going to be about you and them


00:36:42.880 --> 00:36:49.270
talking. Did you figure it out?


00:36:49.280 --> 00:36:53.589
>> I think we can still call them.


00:36:53.599 --> 00:36:56.870
Call.


00:36:56.880 --> 00:37:00.550
Okay. Okay. So, let me go do that. Okay.


00:37:00.560 --> 00:37:04.470
So, go ahead and give it to me.


00:37:04.480 --> 00:37:06.550
I think I think everyone has Google and


00:37:06.560 --> 00:37:07.829
everyone can look up their number. Just


00:37:07.839 --> 00:37:20.230
give me the number. It's fine.


00:37:20.240 --> 00:37:22.390
Come on, Bobby. We're live. Just


00:37:22.400 --> 00:37:24.150
everybody everybody can look up their


00:37:24.160 --> 00:37:31.829
number. Oh.


00:37:31.839 --> 00:37:33.589
It doesn't matter. Anyone can find out


00:37:33.599 --> 00:37:43.270
this public information.


00:37:43.280 --> 00:37:46.390
>> Is that my phone speaking?


00:37:46.400 --> 00:37:53.349
>> This is my phone.


00:37:53.359 --> 00:37:54.710
>> Sorry, Bobby. What am I hearing? I'm


00:37:54.720 --> 00:37:56.470
hearing my phone.


00:37:56.480 --> 00:38:00.470
Okay,


00:38:00.480 --> 00:38:22.470
>> I'll stay on the line.


00:38:22.480 --> 00:38:39.270
Yes.


00:38:39.280 --> 00:38:42.390
I approved it.


00:38:42.400 --> 00:38:50.950
Thank you.


00:38:50.960 --> 00:38:52.710
>> I would like to speak to a rep on the


00:38:52.720 --> 00:38:54.310
phone.


00:38:54.320 --> 00:38:55.990
I would like to speak to a rep on the


00:38:56.000 --> 00:39:03.990
phone.


00:39:04.000 --> 00:39:11.190
Here we go.


00:39:11.200 --> 00:39:13.510
Here we go. Can you hear the phone?


00:39:13.520 --> 00:39:16.390
Okay.


00:39:16.400 --> 00:39:18.310
Why? Okay. Let me know if you can hear


00:39:18.320 --> 00:39:19.829
it. Okay. Because I can hear it very


00:39:19.839 --> 00:39:27.750
well. Let me see. Is it


00:39:27.760 --> 00:39:31.030
Prime.


00:39:31.040 --> 00:39:32.470
Where's the Where's the thing? It's


00:39:32.480 --> 00:39:35.270
here. It's coming out of here.


00:39:35.280 --> 00:39:36.550
But it's coming out of what part of the


00:39:36.560 --> 00:39:39.270
phone? This part.


00:39:39.280 --> 00:39:41.990
>> Thank you for calling. Your call is very


00:39:42.000 --> 00:39:43.670
important to us and will be answered in


00:39:43.680 --> 00:39:49.829
the order it was received.


00:39:49.839 --> 00:39:51.910
>> Hi, this is Har. Thank you for calling


00:39:51.920 --> 00:39:53.910
Amazon. May I have your name?


00:39:53.920 --> 00:39:55.750
>> Yes, my name is Tony Rockman. How are


00:39:55.760 --> 00:39:58.470
you today?


00:39:58.480 --> 00:40:01.349
>> Oh, Tony, I'm good. How about you?


00:40:01.359 --> 00:40:03.030
>> Well, I was having a kind of slow


00:40:03.040 --> 00:40:04.710
morning, but I can tell you now that I'm


00:40:04.720 --> 00:40:06.950
speaking to you on the phone. I am never


00:40:06.960 --> 00:40:09.910
happier. I'm never happier than when I


00:40:09.920 --> 00:40:11.910
speak to Amazon. The customer service is


00:40:11.920 --> 00:40:13.750
always phenomenal. I always love talking


00:40:13.760 --> 00:40:16.310
to you guys. And sometimes I think you


00:40:16.320 --> 00:40:18.230
guys are AI. You're not real. You're too


00:40:18.240 --> 00:40:21.190
good.


00:40:21.200 --> 00:40:23.430
Oh, really? So, how can I help you


00:40:23.440 --> 00:40:24.630
today, Connie?


00:40:24.640 --> 00:40:26.390
>> Well, I'm uh first of all, what what was


00:40:26.400 --> 00:40:28.550
your name? I'm sorry.


00:40:28.560 --> 00:40:30.230
>> My name is Harat.


00:40:30.240 --> 00:40:32.470
>> Haret. Oh, very nice. Beautiful name you


00:40:32.480 --> 00:40:33.190
have.


00:40:33.200 --> 00:40:34.630
>> Okay. And obviously your customer


00:40:34.640 --> 00:40:37.109
service is fantastic. Thank you. Uh I


00:40:37.119 --> 00:40:38.950
wanted to ask you about Prime. I'm a new


00:40:38.960 --> 00:40:40.950
member on the account and I wanted to


00:40:40.960 --> 00:40:43.430
ask you is it really I wanted to ask is


00:40:43.440 --> 00:40:45.510
it really 30 days for free on Prime?


00:40:45.520 --> 00:40:48.310
That's fantastic.


00:40:48.320 --> 00:40:52.710
Um, it is actually 30-day uh free. You


00:40:52.720 --> 00:40:55.430
have a 30-day free trial for a Prime


00:40:55.440 --> 00:40:57.910
membership when you have uh when you are


00:40:57.920 --> 00:41:00.630
new to that subscription.


00:41:00.640 --> 00:41:02.950
>> Wow, that's fantastic. And you know, so


00:41:02.960 --> 00:41:04.710
I have to you sound like you're far


00:41:04.720 --> 00:41:06.390
away. Where are you? Where am I calling


00:41:06.400 --> 00:41:09.030
right now? By the way,


00:41:09.040 --> 00:41:12.069
>> uh this is um I am actually from the


00:41:12.079 --> 00:41:13.670
Philippines.


00:41:13.680 --> 00:41:15.990
>> Oh, I love Filipino people. And the


00:41:16.000 --> 00:41:17.589
Filipino people are so warm and so


00:41:17.599 --> 00:41:19.750
wonderful and obviously they


00:41:19.760 --> 00:41:20.710
>> thank you so much.


00:41:20.720 --> 00:41:22.230
>> Thank you for having such wonderful


00:41:22.240 --> 00:41:24.069
customer service on the phone and I can


00:41:24.079 --> 00:41:25.589
tell you you know the movie Star Wars


00:41:25.599 --> 00:41:27.190
they should take your DNA and make a


00:41:27.200 --> 00:41:28.870
million of you. You're fantastic on the


00:41:28.880 --> 00:41:30.790
phone. [laughter]


00:41:30.800 --> 00:41:32.950
>> Thank you so much.


00:41:32.960 --> 00:41:35.510
>> So I wanted to The only problem now


00:41:35.520 --> 00:41:37.510
Harriet is now after you get off the


00:41:37.520 --> 00:41:39.670
phone with me it's going to be downhill.


00:41:39.680 --> 00:41:41.190
I don't think the customers are as nice


00:41:41.200 --> 00:41:44.550
as I am. Are they?


00:41:44.560 --> 00:41:48.309
uh some of the uh customers are actually


00:41:48.319 --> 00:41:52.150
irate but it is understandable since um


00:41:52.160 --> 00:41:54.390
they have a problem that we need to fix


00:41:54.400 --> 00:41:56.870
that is why we are here to help you guys


00:41:56.880 --> 00:41:58.710
to solve your problems.


00:41:58.720 --> 00:42:00.550
>> Well, you do a great job at that and I


00:42:00.560 --> 00:42:02.390
apologize for their you know other


00:42:02.400 --> 00:42:04.630
people the way they are no matter what


00:42:04.640 --> 00:42:06.069
problem they should not take it out on


00:42:06.079 --> 00:42:07.829
the customer service. I think you guys


00:42:07.839 --> 00:42:09.990
are phenomenal and you have a a job to


00:42:10.000 --> 00:42:12.630
do and everyone has their own uh thing


00:42:12.640 --> 00:42:15.270
going on, but uh you are really amazing.


00:42:15.280 --> 00:42:17.349
So, I'm going to go ahead and order some


00:42:17.359 --> 00:42:19.670
products from you and I'm going to go


00:42:19.680 --> 00:42:21.750
ahead and implement Prime and take


00:42:21.760 --> 00:42:24.069
advantage of that. I I can cancel


00:42:24.079 --> 00:42:26.870
whenever I want.


00:42:26.880 --> 00:42:30.470
>> Yes. As long as uh the order will not


00:42:30.480 --> 00:42:33.109
enter. I I You mean the subscription?


00:42:33.119 --> 00:42:34.710
>> Yes.


00:42:34.720 --> 00:42:36.870
>> Oh, yeah. You can cancel it whenever you


00:42:36.880 --> 00:42:39.430
want, but you have a 30 days free trial


00:42:39.440 --> 00:42:40.790
for that one.


00:42:40.800 --> 00:42:42.550
>> And you were saying earlier, I was


00:42:42.560 --> 00:42:44.870
listening very carefully uh that uh if


00:42:44.880 --> 00:42:46.870
there's a problem or a issue, I can call


00:42:46.880 --> 00:42:49.030
back and you are able to resolve that


00:42:49.040 --> 00:42:51.270
problem for me.


00:42:51.280 --> 00:42:53.430
>> Of course, Tony.


00:42:53.440 --> 00:42:55.190
>> Well, Harriet, I'm so happy that I


00:42:55.200 --> 00:42:57.270
called you today. I will remember this


00:42:57.280 --> 00:42:59.109
conversation the rest of the week. You


00:42:59.119 --> 00:43:01.190
have made my week by speaking to you.


00:43:01.200 --> 00:43:03.510
You were fantastic. You know, I can tell


00:43:03.520 --> 00:43:05.589
you that if your boss is there, I would


00:43:05.599 --> 00:43:07.270
tell your boss how wonderful you are.


00:43:07.280 --> 00:43:08.950
You are fantastic. And I mean that from


00:43:08.960 --> 00:43:11.349
my heart.


00:43:11.359 --> 00:43:13.750
>> Thank you so much, Tony. And it really


00:43:13.760 --> 00:43:16.470
melts my heart that you have uh


00:43:16.480 --> 00:43:19.270
complimented me in that way.


00:43:19.280 --> 00:43:21.430
>> Well, I can tell you I this is how I'm


00:43:21.440 --> 00:43:23.510
very genuine. My wife will tell you I'm


00:43:23.520 --> 00:43:25.430
the first one to complain. I'm the


00:43:25.440 --> 00:43:27.270
biggest complainer in the world. So,


00:43:27.280 --> 00:43:28.950
when I say something nice, it's from the


00:43:28.960 --> 00:43:31.829
heart. I really mean it. Harriet,


00:43:31.839 --> 00:43:35.030
>> thank you so much and your kindness and


00:43:35.040 --> 00:43:37.750
thoughtfulness really makes made me


00:43:37.760 --> 00:43:39.670
smile today. Tony,


00:43:39.680 --> 00:43:41.430
>> so before I let you go, Harriet, I want


00:43:41.440 --> 00:43:43.910
to ask you if I did have a problem or I


00:43:43.920 --> 00:43:46.309
did have an issue and I had called you,


00:43:46.319 --> 00:43:48.230
you think there would be a very high


00:43:48.240 --> 00:43:50.230
likelihood, a good chance that you would


00:43:50.240 --> 00:43:52.069
be able to get me what I want and


00:43:52.079 --> 00:43:54.390
resolve that problem?


00:43:54.400 --> 00:43:58.550
Of course, we are 100% sure that we will


00:43:58.560 --> 00:44:00.950
give you our best to help you with your


00:44:00.960 --> 00:44:02.069
concern.


00:44:02.079 --> 00:44:03.589
>> Fantastic. By the way, you sound


00:44:03.599 --> 00:44:05.190
familiar. Have I ever talked to you on


00:44:05.200 --> 00:44:07.750
the phone before?


00:44:07.760 --> 00:44:10.790
>> Uh, no. I think uh this might be the


00:44:10.800 --> 00:44:13.430
first time that I uh talked to you.


00:44:13.440 --> 00:44:15.510
>> Well, I would have certainly remembered


00:44:15.520 --> 00:44:17.270
talking to you. You were fantastic. And


00:44:17.280 --> 00:44:18.550
I think you would have remembered if you


00:44:18.560 --> 00:44:20.630
had talked to me. So, I hope to talk to


00:44:20.640 --> 00:44:21.910
you again.


00:44:21.920 --> 00:44:23.750
>> I'm sorry to interrupt. I hope to use


00:44:23.760 --> 00:44:26.550
Amazon forever. You guys are fantastic.


00:44:26.560 --> 00:44:28.870
And by the way, I my heartfelt apologies


00:44:28.880 --> 00:44:31.190
for the accident with the plane crash.


00:44:31.200 --> 00:44:33.190
I'm so sorry to hear about that. I don't


00:44:33.200 --> 00:44:36.470
know if you heard about it.


00:44:36.480 --> 00:44:39.829
>> Yeah, that is totally


00:44:39.839 --> 00:44:42.710
uh sad. But um regarding with this one,


00:44:42.720 --> 00:44:45.030
Tony, I really appreciate how kind you


00:44:45.040 --> 00:44:48.150
are to the Amazon customer service and


00:44:48.160 --> 00:44:53.270
for being a loyal Amazon customer.


00:44:53.280 --> 00:44:55.349
>> Well, I mirror the way you are. You guys


00:44:55.359 --> 00:44:57.349
are so nice. I want to make sure I'm uh


00:44:57.359 --> 00:45:00.150
equally nice. And uh again, my heartfelt


00:45:00.160 --> 00:45:02.870
apologies. And after I heard about what


00:45:02.880 --> 00:45:04.550
happened with the crash with the Amazon


00:45:04.560 --> 00:45:06.790
plane, it makes me very very grateful.


00:45:06.800 --> 00:45:09.510
It makes me grateful to to be alive, to


00:45:09.520 --> 00:45:11.190
be able to speak to you on the phone. It


00:45:11.200 --> 00:45:13.589
just makes me feel so excited just to be


00:45:13.599 --> 00:45:15.270
able to talk to you. Thank you again.


00:45:15.280 --> 00:45:17.750
Have a wonderful day.


00:45:17.760 --> 00:45:20.069
>> You too, Tony. I hope the rest of your


00:45:20.079 --> 00:45:22.390
day and the rest of your life is as


00:45:22.400 --> 00:45:24.950
great as you are. Thank you so much for


00:45:24.960 --> 00:45:27.430
contacting Amazon. Have a great day. Bye


00:45:27.440 --> 00:45:28.069
for now.


00:45:28.079 --> 00:45:31.829
>> Bye-bye.


00:45:31.839 --> 00:45:33.589
You'll remember me even on her


00:45:33.599 --> 00:45:35.510
honeymoon.


00:45:35.520 --> 00:45:38.950
Wasn't that great? Now, what did I do?


00:45:38.960 --> 00:45:41.670
Did I do magic? No. Even though Bobby


00:45:41.680 --> 00:45:43.349
asked me the other day, do you do


00:45:43.359 --> 00:45:45.670
anything else? Like, what the [ __ ] I do


00:45:45.680 --> 00:45:47.589
jokes, master classes, films, and he's


00:45:47.599 --> 00:45:49.750
asking me what else I can do. I told him


00:45:49.760 --> 00:45:53.750
I did magic tricks, too. And um that


00:45:53.760 --> 00:45:57.670
wasn't magic. That was really simple. I


00:45:57.680 --> 00:46:00.150
just followed the steps I taught you. I


00:46:00.160 --> 00:46:03.270
followed being sincere, flattering from


00:46:03.280 --> 00:46:05.990
the heart. I took my time. I did


00:46:06.000 --> 00:46:08.069
interrupt her a little bit. I noticed I


00:46:08.079 --> 00:46:10.710
interrupted her because uh the reason I


00:46:10.720 --> 00:46:12.870
interrupted was because we had no real


00:46:12.880 --> 00:46:15.829
issue to discuss. If there was an issue,


00:46:15.839 --> 00:46:18.150
it would take a lot longer and we'd talk


00:46:18.160 --> 00:46:20.710
about the issue. We'd go into it and I


00:46:20.720 --> 00:46:22.710
would not interrupt her. I would listen


00:46:22.720 --> 00:46:25.190
closely as she spoke in the


00:46:25.200 --> 00:46:28.390
conversational free flow we had about


00:46:28.400 --> 00:46:30.470
whatever issue she was resolving. And


00:46:30.480 --> 00:46:32.950
you heard her say that if I had any


00:46:32.960 --> 00:46:35.990
issue at all, she would leap to help.


00:46:36.000 --> 00:46:38.550
You heard that, Bobby, right? Did you


00:46:38.560 --> 00:46:41.190
learn? You learned from that. Good. And


00:46:41.200 --> 00:46:43.030
that was just the beginning. Now, when


00:46:43.040 --> 00:46:44.950
we have a follow-up to this master


00:46:44.960 --> 00:46:48.710
class, and I would uh safely uh say that


00:46:48.720 --> 00:46:51.109
you now consider me a master at cold


00:46:51.119 --> 00:46:53.510
calling, but this is just the very


00:46:53.520 --> 00:46:56.230
beginning. when we have a followup, we


00:46:56.240 --> 00:46:59.670
will call others and you'll see how I


00:46:59.680 --> 00:47:01.510
continue to do it. And in fact, in the


00:47:01.520 --> 00:47:04.550
chat, do we have anyone in the chat?


00:47:04.560 --> 00:47:07.910
>> Okay. Uh let me see.


00:47:07.920 --> 00:47:10.309
Arresty, good morning. I love you, man.


00:47:10.319 --> 00:47:12.390
Bro is lacking.


00:47:12.400 --> 00:47:14.870
Don't worry, that will come. And I see


00:47:14.880 --> 00:47:17.109
now why you're called Lucifer. Okay,


00:47:17.119 --> 00:47:19.510
Lucifer, what happened to my Ferrari?


00:47:19.520 --> 00:47:22.150
Okay, it's okay. Another time. So yeah,


00:47:22.160 --> 00:47:23.910
it's lacking because dude, we just


00:47:23.920 --> 00:47:26.150
started this channel three months ago


00:47:26.160 --> 00:47:28.790
and uh how many subscribers do you have?


00:47:28.800 --> 00:47:31.589
I have 328,000 and there are people who


00:47:31.599 --> 00:47:33.589
love the content, but Lucifer, we love


00:47:33.599 --> 00:47:35.910
you too. Uh I don't know about that,


00:47:35.920 --> 00:47:38.230
Lucifer. But Arresty, thank you for


00:47:38.240 --> 00:47:41.109
enjoying it. And uh let me see. Sleep.


00:47:41.119 --> 00:47:43.349
Okay, you can go to sleep. I'm sure um


00:47:43.359 --> 00:47:45.510
you need to do that. And uh let me see.


00:47:45.520 --> 00:47:47.750
Oh, look at Carmine. Carmine Rockman.


00:47:47.760 --> 00:47:50.390
Okay, great. Thank you. You see, I told


00:47:50.400 --> 00:47:52.550
you my wife will never leave me. Then


00:47:52.560 --> 00:47:55.109
Rusty, it's it is morning though. Oh,


00:47:55.119 --> 00:47:57.270
okay. So, um good morning to you. I hope


00:47:57.280 --> 00:48:00.309
you're enjoying the class. And for uh


00:48:00.319 --> 00:48:02.710
for Lucifer, we don't like you anyway.


00:48:02.720 --> 00:48:05.430
We're on the side of God. And but I can


00:48:05.440 --> 00:48:07.510
see why you let Let me see how many go.


00:48:07.520 --> 00:48:09.109
How many subscribers does he have? Like


00:48:09.119 --> 00:48:11.670
one one or two. Does people like that


00:48:11.680 --> 00:48:13.430
always have like one or two subscribers


00:48:13.440 --> 00:48:15.109
or three subscribers? It's never someone


00:48:15.119 --> 00:48:18.309
with like 2,000 subscribers.


00:48:18.319 --> 00:48:21.190
You can't find out. Can't find out. Come


00:48:21.200 --> 00:48:24.069
on, Yura. Tell me how many. I bet you


00:48:24.079 --> 00:48:26.230
it's under five. I bet you anything.


00:48:26.240 --> 00:48:28.470
Let's [ __ ] with Lucifer.


00:48:28.480 --> 00:48:30.150
Let's find out how many subscribers he


00:48:30.160 --> 00:48:31.829
has. I bet you it's under five. Cuz


00:48:31.839 --> 00:48:33.030
Lucifer doesn't have a lot of


00:48:33.040 --> 00:48:34.870
subscribers. Guaranteed. The haters


00:48:34.880 --> 00:48:37.109
never do. Cuz once you're doing well in


00:48:37.119 --> 00:48:38.630
life, you know how when someone honks


00:48:38.640 --> 00:48:39.829
before you look at them, you already


00:48:39.839 --> 00:48:41.829
know they're ugly, right? Cuz pretty


00:48:41.839 --> 00:48:43.430
people don't honk. You don't have a


00:48:43.440 --> 00:48:45.910
runway model honking at you. is always


00:48:45.920 --> 00:48:47.430
like a someone who looks like the big


00:48:47.440 --> 00:48:51.109
bad uh bit a witch or how many tell me


00:48:51.119 --> 00:48:52.790
how many


00:48:52.800 --> 00:48:55.109
it's one or two or zero. It's someone


00:48:55.119 --> 00:48:56.950
like I don't know why they even bother.


00:48:56.960 --> 00:48:58.150
It's probably someone who doesn't have a


00:48:58.160 --> 00:49:01.109
job or anything. So Lucifer, it's okay.


00:49:01.119 --> 00:49:03.190
We love you too. Kind of. We know you're


00:49:03.200 --> 00:49:05.109
not the real Lucifer because if you were


00:49:05.119 --> 00:49:07.270
you'd be, you know, [ __ ] with other


00:49:07.280 --> 00:49:09.750
people instead of the great Tony Rockman


00:49:09.760 --> 00:49:11.270
doing a cold calling trying to teach


00:49:11.280 --> 00:49:13.910
people how to improve their lives,


00:49:13.920 --> 00:49:15.910
right? So, what did you think of that


00:49:15.920 --> 00:49:18.710
call, Bobby? Good. You learned. What was


00:49:18.720 --> 00:49:20.069
the most important thing that I did on


00:49:20.079 --> 00:49:25.430
the phone that you learned?


00:49:25.440 --> 00:49:28.630
Yes, I was nice. And you heard her say,


00:49:28.640 --> 00:49:30.069
you heard her say a lot of people are


00:49:30.079 --> 00:49:32.790
not nice. And I apologize for those


00:49:32.800 --> 00:49:34.710
people. Just like I apologize to


00:49:34.720 --> 00:49:37.190
everyone watching for Lucifer. Not the


00:49:37.200 --> 00:49:39.990
real Lucifer, the 1400 fake Lucifer,


00:49:40.000 --> 00:49:41.349
we'll call him. We'll call him fake


00:49:41.359 --> 00:49:45.589
Lucifer. And let me see.


00:49:45.599 --> 00:49:47.829
So yeah, we're working on uh watch time


00:49:47.839 --> 00:49:49.829
and so forth. It's a new channel, but I


00:49:49.839 --> 00:49:51.750
think we're doing really well. I don't


00:49:51.760 --> 00:49:55.109
think any channel within three months um


00:49:55.119 --> 00:49:57.270
has gotten as many subscribers and


00:49:57.280 --> 00:50:00.630
likes. We have 35% more likes than


00:50:00.640 --> 00:50:03.750
subscribers. For unknown comics, someone


00:50:03.760 --> 00:50:06.390
who's never been seen before, it's


00:50:06.400 --> 00:50:09.510
unheard of in YouTube history. Even Amy


00:50:09.520 --> 00:50:12.069
per after 30 years on Saturday Night


00:50:12.079 --> 00:50:15.270
Live has 840,000


00:50:15.280 --> 00:50:18.230
subscribers like double me after 20


00:50:18.240 --> 00:50:20.150
months on YouTube and that's with


00:50:20.160 --> 00:50:22.230
supported by a big company with millions


00:50:22.240 --> 00:50:25.030
of dollars and she's got celebrities on


00:50:25.040 --> 00:50:26.630
her show. This is just one example. I


00:50:26.640 --> 00:50:28.790
can give you many. So dude, don't worry


00:50:28.800 --> 00:50:31.190
the bro the views are coming bro. I'm


00:50:31.200 --> 00:50:34.230
not your bro man but okay. So I love it.


00:50:34.240 --> 00:50:37.030
Uh everyone uh outnumbers you. Look at


00:50:37.040 --> 00:50:40.470
Arresty. He's my main man. Browsing.


00:50:40.480 --> 00:50:42.390
Okay. So, let's see what else do we


00:50:42.400 --> 00:50:46.069
have. How long have we been going?


00:50:46.079 --> 00:50:47.990
1 hour. It feels like five minutes.


00:50:48.000 --> 00:50:50.309
Okay. So, let's see if we want to call


00:50:50.319 --> 00:50:52.309
anyone else. Okay. You know what? The


00:50:52.319 --> 00:50:54.790
followup to cold calling. We can call


00:50:54.800 --> 00:50:57.910
someone else. We can call u we can call


00:50:57.920 --> 00:51:00.790
an agent. You know what? Let's call an


00:51:00.800 --> 00:51:02.630
agent right now. How about that? Let's


00:51:02.640 --> 00:51:04.309
call an agent. Let's call one of the


00:51:04.319 --> 00:51:06.710
biggest agents in LA. I'm going to call


00:51:06.720 --> 00:51:09.829
him right now on the phone. And let me


00:51:09.839 --> 00:51:11.510
see.


00:51:11.520 --> 00:51:13.510
Okay.


00:51:13.520 --> 00:51:16.309
See, because you have to remember when


00:51:16.319 --> 00:51:18.549
you're calling someone. Let me just look


00:51:18.559 --> 00:51:21.589
this up. And I'm going to uh teach


00:51:21.599 --> 00:51:24.150
something else about cold calling. They


00:51:24.160 --> 00:51:25.990
can tell I'm a dinosaur. My kids are


00:51:26.000 --> 00:51:30.150
right. I am. Oh, here we go. So, let me


00:51:30.160 --> 00:51:32.230
see if I remember.


00:51:32.240 --> 00:51:34.069
Okay. I'm about to call one of the


00:51:34.079 --> 00:51:37.990
biggest agents in LA. Okay. Now, here's


00:51:38.000 --> 00:51:40.710
an important lesson for you. Now, when


00:51:40.720 --> 00:51:42.710
you call someone and it's a customer


00:51:42.720 --> 00:51:46.069
service of a company, it's very easy to


00:51:46.079 --> 00:51:49.270
get what you want and to get a very


00:51:49.280 --> 00:51:51.750
effective call. Let me know if there's


00:51:51.760 --> 00:51:53.030
someone else in the chat. Just raise


00:51:53.040 --> 00:51:54.230
your hand and I'll go to it and I'll


00:51:54.240 --> 00:51:57.349
look. But you have to always remember,


00:51:57.359 --> 00:51:59.990
you don't always get what you want


00:52:00.000 --> 00:52:01.829
immediately when you call, when you cold


00:52:01.839 --> 00:52:05.270
call. So when you cold call, first of


00:52:05.280 --> 00:52:07.510
all, it could be as simple as


00:52:07.520 --> 00:52:09.589
introducing yourself so they know you.


00:52:09.599 --> 00:52:11.190
Cuz Bobby was saying, "What if we don't


00:52:11.200 --> 00:52:13.109
get what we want from this agent?" Said,


00:52:13.119 --> 00:52:15.109
"Bobby, that's fine. We don't have to


00:52:15.119 --> 00:52:18.549
get what we want. We have to put


00:52:18.559 --> 00:52:20.390
ourselves on the map. They have to know


00:52:20.400 --> 00:52:23.030
about us, right? Because right now, like


00:52:23.040 --> 00:52:24.790
uh Fake Lucifer was saying, we don't


00:52:24.800 --> 00:52:26.390
have a lot of views, which is actually


00:52:26.400 --> 00:52:28.150
better. It's part of my plan. Fake


00:52:28.160 --> 00:52:30.069
Lucifer. So, I can go rob a bank right


00:52:30.079 --> 00:52:31.109
now, and no one's going to be like,


00:52:31.119 --> 00:52:32.870
"That was [ __ ] Tony Rockman robbing


00:52:32.880 --> 00:52:35.109
the bank." You see, fake Lucifer, I'm


00:52:35.119 --> 00:52:37.190
better than you. I'm thinking of it all.


00:52:37.200 --> 00:52:40.309
Yeah, baby. Yeah. But once we have those


00:52:40.319 --> 00:52:42.150
views, I can't like be doing that kind


00:52:42.160 --> 00:52:43.750
of [ __ ] okay? I can't have Bobby with


00:52:43.760 --> 00:52:46.309
the getaway car. Uh that kind of stuff.


00:52:46.319 --> 00:52:48.790
I had some jokes about getaway cars and


00:52:48.800 --> 00:52:51.109
stuff, but I'll refrain doing I'll save


00:52:51.119 --> 00:52:53.670
it for a different show.


00:52:53.680 --> 00:52:55.750
Okay, so we're about to call one of the


00:52:55.760 --> 00:52:59.030
biggest agents, the biggest um agencies


00:52:59.040 --> 00:53:02.150
in LA right now. You're excited, Bobby?


00:53:02.160 --> 00:53:05.109
Okay, so now they represent Shane


00:53:05.119 --> 00:53:07.270
Gillis. Shane Gillis has been on Comedy


00:53:07.280 --> 00:53:09.990
Central for over 20 years. He's got


00:53:10.000 --> 00:53:13.270
around 845,000


00:53:13.280 --> 00:53:17.670
subscribers. after 10 or 11 years on


00:53:17.680 --> 00:53:20.470
YouTube. Okay, I've been on for


00:53:20.480 --> 00:53:22.790
literally three and a half months now,


00:53:22.800 --> 00:53:24.630
including the time when we first opened


00:53:24.640 --> 00:53:26.230
the account, let's say four and a half


00:53:26.240 --> 00:53:28.790
months ago. We just opened the YouTube


00:53:28.800 --> 00:53:30.549
account. Okay, we didn't start putting


00:53:30.559 --> 00:53:33.750
videos. So, and um I think that's pretty


00:53:33.760 --> 00:53:35.750
damn good. So, by the end of the year,


00:53:35.760 --> 00:53:38.309
man,


00:53:38.319 --> 00:53:40.950
no telling. Okay, so I'm going to call


00:53:40.960 --> 00:53:47.190
her right now. right now. Here I go.


00:53:47.200 --> 00:53:49.030
I have no idea what she's going to say


00:53:49.040 --> 00:53:51.589
or I even


00:53:51.599 --> 00:53:53.349
Hi, it's Tony Rockman. How are you?


00:53:53.359 --> 00:53:56.549
Sorry to bother you.


00:53:56.559 --> 00:53:58.309
>> Hi. So, I'm wondering if you had a


00:53:58.319 --> 00:54:00.549
chance to look at the show.


00:54:00.559 --> 00:54:02.470
>> Um, yes. It's currently under review.


00:54:02.480 --> 00:54:04.150
We're at your office is closed today, so


00:54:04.160 --> 00:54:05.510
unfortunately I can't do anything about


00:54:05.520 --> 00:54:07.430
it. I can't send it to anyone internally


00:54:07.440 --> 00:54:08.069
today.


00:54:08.079 --> 00:54:09.589
>> Well, I'm very sorry for calling you on


00:54:09.599 --> 00:54:11.349
Labor Day. Happy Labor Day. I uh


00:54:11.359 --> 00:54:12.790
apologize. Labor Day.


00:54:12.800 --> 00:54:13.990
>> You're such a go-getter. You're


00:54:14.000 --> 00:54:15.589
answering the phone on Labor Day, too.


00:54:15.599 --> 00:54:16.950
They should pay you double. I should


00:54:16.960 --> 00:54:18.470
write a I I should write a letter and


00:54:18.480 --> 00:54:20.549
get you uh that because, you know, first


00:54:20.559 --> 00:54:22.390
of all, I have to say thank you for uh


00:54:22.400 --> 00:54:24.470
taking your time with me. And so, it's


00:54:24.480 --> 00:54:27.109
under it's under review. So, we had a a


00:54:27.119 --> 00:54:29.030
silent film come out Friday. I can tell


00:54:29.040 --> 00:54:31.510
you briefly before I let you go. And uh


00:54:31.520 --> 00:54:33.270
we're actually submitting it to we're


00:54:33.280 --> 00:54:35.829
renting a theater here locally and


00:54:35.839 --> 00:54:37.510
showing it for seven days and then


00:54:37.520 --> 00:54:39.349
submitting it to the Academy Awards in


00:54:39.359 --> 00:54:41.430
the short film live action category.


00:54:41.440 --> 00:54:41.990
People


00:54:42.000 --> 00:54:42.950
>> Amazing.


00:54:42.960 --> 00:54:44.790
>> Yes. And that's just like what kind of


00:54:44.800 --> 00:54:48.630
comedy podcaster does silent films.


00:54:48.640 --> 00:54:51.589
>> Yes. So I I cannot wait to see what you


00:54:51.599 --> 00:54:53.510
guys think. Now we're doing live


00:54:53.520 --> 00:54:55.270
streams. We're we're doing master


00:54:55.280 --> 00:54:57.829
classes to get more watch time. We're


00:54:57.839 --> 00:54:59.510
doing all kinds of master classes. you


00:54:59.520 --> 00:55:01.430
know, I lost 200 lb in 3 years. We're


00:55:01.440 --> 00:55:03.829
doing a losing weight master class. Yes.


00:55:03.839 --> 00:55:06.230
Uh did you personally go to the the show


00:55:06.240 --> 00:55:08.630
yourself?


00:55:08.640 --> 00:55:11.990
>> Um to I I have not unfortunately. No.


00:55:12.000 --> 00:55:14.069
>> Okay. When you do, I hope you enjoy it.


00:55:14.079 --> 00:55:16.230
I hope I get a phone call from you guys


00:55:16.240 --> 00:55:17.829
just, you know, if nothing else, just


00:55:17.839 --> 00:55:19.510
giving me your input, what you think,


00:55:19.520 --> 00:55:21.829
your opinion, where we can go. I would


00:55:21.839 --> 00:55:23.670
love to hear because we've only been


00:55:23.680 --> 00:55:24.950
four months. We've only been doing this


00:55:24.960 --> 00:55:27.190
a very short time.


00:55:27.200 --> 00:55:28.470
>> I mean, I mean, it was incredible.


00:55:28.480 --> 00:55:30.870
Truly. Um, yes, I will check it out.


00:55:30.880 --> 00:55:32.390
I'll I'll review it again today and then


00:55:32.400 --> 00:55:33.349
I'll let you know.


00:55:33.359 --> 00:55:35.510
>> Fantastic. As you know, honestly, I can


00:55:35.520 --> 00:55:37.589
tell you before I let you go, as amazing


00:55:37.599 --> 00:55:40.069
as we are with the show in such fast


00:55:40.079 --> 00:55:42.390
time, we are not as amazing as the


00:55:42.400 --> 00:55:44.150
things I read about you guys and what I


00:55:44.160 --> 00:55:45.670
know about you guys. You are truly


00:55:45.680 --> 00:55:47.349
phenomenal.


00:55:47.359 --> 00:55:49.510
>> That's very sweet. Thank you. Truly,


00:55:49.520 --> 00:55:51.910
thank you.


00:55:51.920 --> 00:55:53.990
>> It's been fun. Thank you.


00:55:54.000 --> 00:55:54.870
>> Thank you for your time.


00:55:54.880 --> 00:55:56.710
>> Have a great Yes. Have a great Labor Day


00:55:56.720 --> 00:55:57.589
and we'll talk soon.


00:55:57.599 --> 00:56:02.390
>> Thank you. Bye-bye.


00:56:02.400 --> 00:56:05.510
Okay. So, what was And I interrupted her


00:56:05.520 --> 00:56:07.510
a few times. Lucifer. You see how I did


00:56:07.520 --> 00:56:09.190
that? Oh, fake Lucifer. We love you,


00:56:09.200 --> 00:56:11.829
too. So, because you're fake. I mean,


00:56:11.839 --> 00:56:15.109
fake Lucifer, not the real Lucifer.


00:56:15.119 --> 00:56:16.549
I don't want to deal with Lucifer.


00:56:16.559 --> 00:56:17.670
Unless he's willing to get me that


00:56:17.680 --> 00:56:19.510
Ferrari, then maybe I'll consider it.


00:56:19.520 --> 00:56:21.190
So, Bobby, what was the most important


00:56:21.200 --> 00:56:22.789
thing I did on the phone talking to one


00:56:22.799 --> 00:56:24.470
of the biggest agencies? Were you


00:56:24.480 --> 00:56:27.589
excited?


00:56:27.599 --> 00:56:29.990
Yeah. You know why, don't don't you?


00:56:30.000 --> 00:56:32.870
Because what's the number one rule? You


00:56:32.880 --> 00:56:35.190
never assume they're not going to pick


00:56:35.200 --> 00:56:37.670
up the phone. You never assume they're


00:56:37.680 --> 00:56:40.230
going to say no. And if they say no to


00:56:40.240 --> 00:56:42.870
what you want when you cold call, [ __ ]


00:56:42.880 --> 00:56:45.349
it. You just go to the next one. Or you


00:56:45.359 --> 00:56:47.589
don't go to the next one because you


00:56:47.599 --> 00:56:49.270
never assume you're not going to get


00:56:49.280 --> 00:56:52.069
something. You just follow your plan.


00:56:52.079 --> 00:56:53.829
Follow the steps of the cold calling. Is


00:56:53.839 --> 00:56:56.390
there another one in the chat? Is that


00:56:56.400 --> 00:56:58.950
fake Lucifer again?


00:56:58.960 --> 00:57:01.190
Let me see.


00:57:01.200 --> 00:57:03.030
No, Arresty. Don't talk to fake Lucifer.


00:57:03.040 --> 00:57:05.190
He's a deceiver.


00:57:05.200 --> 00:57:07.270
Leave him.


00:57:07.280 --> 00:57:10.150
Okay, so the most important thing I


00:57:10.160 --> 00:57:12.069
think I did, Bobby, you're having too


00:57:12.079 --> 00:57:13.670
much fun today. This is just the first


00:57:13.680 --> 00:57:15.510
of two live streams. We're just getting


00:57:15.520 --> 00:57:17.030
started.


00:57:17.040 --> 00:57:19.910
So, the most important thing I did on


00:57:19.920 --> 00:57:23.589
the phone was for 20 million. If I were


00:57:23.599 --> 00:57:25.910
going to give you $20 million right now,


00:57:25.920 --> 00:57:27.430
obviously what was the most important


00:57:27.440 --> 00:57:31.270
thing I did other than being nice?


00:57:31.280 --> 00:57:35.670
Energy. I had high energy. So if I


00:57:35.680 --> 00:57:38.549
called, "Hi,


00:57:38.559 --> 00:57:41.190
it's Tony Rockman."


00:57:41.200 --> 00:57:43.030
Yeah. She'd be like, "You know, it's


00:57:43.040 --> 00:57:46.230
Labor Day. I'm sorry." You know, it


00:57:46.240 --> 00:57:48.870
wouldn't have gone that way. So, she was


00:57:48.880 --> 00:57:51.990
really reflecting my energy by saying,


00:57:52.000 --> 00:57:53.589
"Yeah, we're going to look at your


00:57:53.599 --> 00:57:55.990
show." It could have been [ __ ] but


00:57:56.000 --> 00:57:57.750
that's okay because I like to hear that


00:57:57.760 --> 00:57:59.990
[ __ ] So, sometimes I ask Bobby,


00:58:00.000 --> 00:58:01.910
"Are you happy with your work?" And he's


00:58:01.920 --> 00:58:03.829
like, "Yeah, I'm happy." I'm like,


00:58:03.839 --> 00:58:05.670
"Well, maybe it's bullshit." But I love


00:58:05.680 --> 00:58:07.109
to hear that he's happy. I don't want to


00:58:07.119 --> 00:58:08.470
hear that he's unhappy because I want


00:58:08.480 --> 00:58:11.030
him to be happy. But anyway, he's super


00:58:11.040 --> 00:58:12.789
happy, exhilarated to be here. Look at


00:58:12.799 --> 00:58:15.670
him how he's smiling, right? Okay. So,


00:58:15.680 --> 00:58:18.549
high energy. I was super nice,


00:58:18.559 --> 00:58:21.510
complimented, and she can tell. She's


00:58:21.520 --> 00:58:23.750
not like a little girl in kindergarten


00:58:23.760 --> 00:58:25.589
I'm talking to. She's a grown woman on


00:58:25.599 --> 00:58:27.349
the phone. She can tell if I'm


00:58:27.359 --> 00:58:29.430
bullshitting. She can tell if I'm being


00:58:29.440 --> 00:58:32.630
honest. I was genuine on the phone


00:58:32.640 --> 00:58:34.470
saying how great they were because


00:58:34.480 --> 00:58:35.990
they're [ __ ] number one in the


00:58:36.000 --> 00:58:39.349
[ __ ] LA or agencies. Number one, they


00:58:39.359 --> 00:58:41.910
represent Brad Pitt. I got off the phone


00:58:41.920 --> 00:58:43.589
with people who represent all these


00:58:43.599 --> 00:58:45.990
people. Um,


00:58:46.000 --> 00:58:48.150
Brad Pitt, George Clooney, all of them.


00:58:48.160 --> 00:58:49.349
They represent all of them. They


00:58:49.359 --> 00:58:51.430
represent all the comedy podcasters like


00:58:51.440 --> 00:58:53.030
Shane Gillis and all that. Why are you


00:58:53.040 --> 00:58:56.390
laughing now? I'm not telling a joke.


00:58:56.400 --> 00:58:58.870
Oh, something else. But I don't I don't


00:58:58.880 --> 00:59:02.710
see anything. Another chat.


00:59:02.720 --> 00:59:03.990
But I don't have anything. The last


00:59:04.000 --> 00:59:05.349
thing I have is fake Lucifer saying,


00:59:05.359 --> 00:59:08.309
"Bro, lacking on views." Oh. Oh, it goes


00:59:08.319 --> 00:59:10.069
the other way. I just subscribed to


00:59:10.079 --> 00:59:13.910
uncle. Am I the uncle? Oh, fake Lucifer.


00:59:13.920 --> 00:59:16.470
Now that you subscribed, I do love you.


00:59:16.480 --> 00:59:18.870
Uncle, he must be from India. I love


00:59:18.880 --> 00:59:21.349
fake Lucifer. I love my Indian people.


00:59:21.359 --> 00:59:22.950
Oh, he's making me hungry just thinking


00:59:22.960 --> 00:59:25.829
about my Indian folks. Okay. Same is


00:59:25.839 --> 00:59:28.470
wild. [ __ ] yeah. You don't even know.


00:59:28.480 --> 00:59:30.150
Yeah, but you know what? I'm trying to


00:59:30.160 --> 00:59:32.870
teach people about this. But a fake


00:59:32.880 --> 00:59:35.589
Lucifer has a sense of humor. Lol. Yes,


00:59:35.599 --> 00:59:38.950
I am. What? Laugh, laugh, laugh. Why?


00:59:38.960 --> 00:59:40.150
You're laughing. You're being


00:59:40.160 --> 00:59:43.109
entertained. You come here every day. Oh


00:59:43.119 --> 00:59:45.589
no. Arrest arresty. Don't talk to him.


00:59:45.599 --> 00:59:47.750
Just this. We have to get a um what do


00:59:47.760 --> 00:59:49.589
you call the priest that uh does the


00:59:49.599 --> 00:59:52.470
exorcism? Yeah. Exercise him off for the


00:59:52.480 --> 00:59:54.789
show. Can we block this uh fake Lucifer?


00:59:54.799 --> 00:59:56.470
No, don't block him. We can block him,


00:59:56.480 --> 00:59:57.990
right? We can we can if we can remove


00:59:58.000 --> 01:00:00.230
him, flag him, report him. We can do all


01:00:00.240 --> 01:00:01.910
that [ __ ] You're not talking back to


01:00:01.920 --> 01:00:03.750
fake Lucifer, are you?


01:00:03.760 --> 01:00:05.510
>> Let's not [ __ ] up the show. Okay, so


01:00:05.520 --> 01:00:08.230
this is going really well. So now we


01:00:08.240 --> 01:00:10.470
called um


01:00:10.480 --> 01:00:12.309
Amazon.com.


01:00:12.319 --> 01:00:13.829
It was a very good effective


01:00:13.839 --> 01:00:15.910
conversation. If we had a real issue, it


01:00:15.920 --> 01:00:18.230
would be taken care of. We talked to the


01:00:18.240 --> 01:00:20.870
biggest agency on one of the biggest


01:00:20.880 --> 01:00:24.230
holidays in America. So this holiday


01:00:24.240 --> 01:00:27.990
today, workers get paid double or time


01:00:28.000 --> 01:00:30.309
and a half. It's the biggest one of the


01:00:30.319 --> 01:00:32.470
biggest Labor Day. and she picked up the


01:00:32.480 --> 01:00:34.150
phone and entertained me on the phone


01:00:34.160 --> 01:00:36.069
and spoke to me and gave me what I


01:00:36.079 --> 01:00:38.789
wanted, an update on if they're going to


01:00:38.799 --> 01:00:41.910
represent us. Are you excited? Yes. And


01:00:41.920 --> 01:00:44.710
I I am too. And so we have all these


01:00:44.720 --> 01:00:46.710
things going on and I was telling her


01:00:46.720 --> 01:00:48.390
about the Academy Award submission of


01:00:48.400 --> 01:00:51.589
our film, Alone Together. And um maybe


01:00:51.599 --> 01:00:54.230
we can hire uh Fake Lucifer. Do we have


01:00:54.240 --> 01:00:56.309
to go to India to film it? Because we're


01:00:56.319 --> 01:00:57.910
filming the sequel starting next week.


01:00:57.920 --> 01:00:59.670
We're starting to film the sequel of


01:00:59.680 --> 01:01:01.670
Alone Together.


01:01:01.680 --> 01:01:04.309
Maybe we have a part for him. Let me


01:01:04.319 --> 01:01:05.829
see.


01:01:05.839 --> 01:01:09.349
Maybe um maybe the the character's baby


01:01:09.359 --> 01:01:12.150
gets possessed. God forbid.


01:01:12.160 --> 01:01:14.309
So um


01:01:14.319 --> 01:01:16.470
so okay, where are we? Okay. So then I


01:01:16.480 --> 01:01:18.870
called this agency and I got exactly


01:01:18.880 --> 01:01:21.190
what I wanted from them. She gave me an


01:01:21.200 --> 01:01:23.990
update. So I want to let you know how


01:01:24.000 --> 01:01:26.710
these agencies work here in LA. They're


01:01:26.720 --> 01:01:31.030
big time. They don't uh [ __ ] around. So,


01:01:31.040 --> 01:01:34.470
first of all, if they want to say no,


01:01:34.480 --> 01:01:37.750
they will say no on the phone. They say


01:01:37.760 --> 01:01:41.190
no all day long. They're trained to say


01:01:41.200 --> 01:01:43.910
no. Bobby graduated from film school.


01:01:43.920 --> 01:01:45.750
Bobby, am I lying or telling the truth,


01:01:45.760 --> 01:01:48.549
right? They'll tell you no all day long.


01:01:48.559 --> 01:01:51.030
You can't even get a yes from them or a


01:01:51.040 --> 01:01:53.430
maybe or we'll think about it. None of


01:01:53.440 --> 01:01:56.069
that. They want to say no. They're paid


01:01:56.079 --> 01:01:58.950
to say no. She didn't say no, did she?


01:01:58.960 --> 01:02:01.109
She said, "We're considering it. We're


01:02:01.119 --> 01:02:03.190
in review. We'll get back to you. What


01:02:03.200 --> 01:02:05.349
you're doing is amazing." She sounded


01:02:05.359 --> 01:02:09.349
very genuine and she was uh great. Now,


01:02:09.359 --> 01:02:14.309
why was she so good? Because I I set her


01:02:14.319 --> 01:02:16.069
up just like I set up a guest with a


01:02:16.079 --> 01:02:18.069
joke and they tell a joke. I set her up


01:02:18.079 --> 01:02:21.430
for being nice by being nice myself, by


01:02:21.440 --> 01:02:24.870
being kind, complimenting, flattering,


01:02:24.880 --> 01:02:26.870
trying to take my time, but I don't want


01:02:26.880 --> 01:02:28.710
this show to be a live stream to be like


01:02:28.720 --> 01:02:31.030
4 hours, so I had to wrap it up. But


01:02:31.040 --> 01:02:32.950
basically, I got exactly what I wanted


01:02:32.960 --> 01:02:35.430
from her, an update. They're going to


01:02:35.440 --> 01:02:37.990
contact us and they will. And if they


01:02:38.000 --> 01:02:40.710
don't, what happens if you're cold


01:02:40.720 --> 01:02:44.230
calling and um they say, "We're going to


01:02:44.240 --> 01:02:46.069
get back to you." And then they don't


01:02:46.079 --> 01:02:50.150
get back to you. What do you do? You get


01:02:50.160 --> 01:02:52.470
back to them because you're like a dog


01:02:52.480 --> 01:02:54.870
and a bone. You have to just keep going.


01:02:54.880 --> 01:02:56.710
Don't get off that bone. You know, crazy


01:02:56.720 --> 01:02:59.430
dog does not get off that bone. You will


01:02:59.440 --> 01:03:02.870
not. Everyone who succeeds, every actor


01:03:02.880 --> 01:03:05.190
in Hollywood tells you, I bugged the


01:03:05.200 --> 01:03:06.470
[ __ ] out of them. I bugged them and


01:03:06.480 --> 01:03:07.990
bugged them and bugged them. You see,


01:03:08.000 --> 01:03:11.030
there you go. The people who give up or


01:03:11.040 --> 01:03:13.670
take a no, you know, oh no, they don't


01:03:13.680 --> 01:03:15.589
want me or whatever or they're not


01:03:15.599 --> 01:03:17.349
calling me back and they give it up.


01:03:17.359 --> 01:03:20.309
Those are the ones who don't succeed. So


01:03:20.319 --> 01:03:22.870
if they don't reply, if they don't call


01:03:22.880 --> 01:03:24.950
or they don't send a letter or email or


01:03:24.960 --> 01:03:29.589
any of that, I will follow up more. He


01:03:29.599 --> 01:03:32.230
doesn't want me to say something.


01:03:32.240 --> 01:03:33.829
Having too much fun. And of course,


01:03:33.839 --> 01:03:35.109
Labor Day, you know, you're not getting


01:03:35.119 --> 01:03:38.549
paid extra today. Just a normal amount.


01:03:38.559 --> 01:03:41.349
double time. That That's not working


01:03:41.359 --> 01:03:43.109
here. This is a very small studio. We


01:03:43.119 --> 01:03:44.950
just started three months ago. Okay.


01:03:44.960 --> 01:03:46.870
Apologies to calling you ank. No, you


01:03:46.880 --> 01:03:48.390
can call me ank. Do you come here every


01:03:48.400 --> 01:03:50.710
day? Arresty. Arresty. Remember, Lucifer


01:03:50.720 --> 01:03:53.270
is a deceiver. So, we don't communicate.


01:03:53.280 --> 01:03:54.870
Look, Arresty is listening to me. I know


01:03:54.880 --> 01:03:57.589
what I'm I'm saying here. Um, you see


01:03:57.599 --> 01:03:59.990
how he's trying to be nice with Arresty.


01:04:00.000 --> 01:04:01.910
Arresty is not buying your [ __ ] Fake


01:04:01.920 --> 01:04:04.549
Lucifer. Apologies for calling you. And


01:04:04.559 --> 01:04:06.390
he gave me a red heart. How does he know


01:04:06.400 --> 01:04:07.990
I like the red hearts and not the pink


01:04:08.000 --> 01:04:10.710
ones? Yes. And the big one, too. How


01:04:10.720 --> 01:04:12.870
does he do that? The big one. I try to


01:04:12.880 --> 01:04:15.190
do a a red a big red heart, but it came


01:04:15.200 --> 01:04:17.910
out the big re big red heart. My kids


01:04:17.920 --> 01:04:19.589
were making fun of me. I can't do just a


01:04:19.599 --> 01:04:23.109
regular one. You have to show me. Okay.


01:04:23.119 --> 01:04:24.710
So, basically, we've gone through all


01:04:24.720 --> 01:04:27.349
the steps of cold calling. And if you


01:04:27.359 --> 01:04:28.950
have any other questions, you can feel


01:04:28.960 --> 01:04:31.829
free to chat. Or can they chat after the


01:04:31.839 --> 01:04:34.309
live stream is done? They can't. Okay.


01:04:34.319 --> 01:04:35.670
They can always leave a comment.


01:04:35.680 --> 01:04:38.150
Correct? They can leave a comment. They


01:04:38.160 --> 01:04:39.510
can leave a comment. Feel free to leave


01:04:39.520 --> 01:04:42.470
a comment. Uh feel free to uh do that.


01:04:42.480 --> 01:04:44.390
Go to community and I can respond to you


01:04:44.400 --> 01:04:46.549
either through community or a comment on


01:04:46.559 --> 01:04:49.510
the live stream page for this particular


01:04:49.520 --> 01:04:51.589
master class. And I will have a


01:04:51.599 --> 01:04:53.910
follow-up to this master class on uh


01:04:53.920 --> 01:04:55.829
future cold calling techniques. These


01:04:55.839 --> 01:04:57.829
were the fundamentals of cold calling,


01:04:57.839 --> 01:04:59.589
the basics of cold calling that you


01:04:59.599 --> 01:05:01.589
absolutely need. And if you follow the


01:05:01.599 --> 01:05:04.470
steps I've taught you today, you will


01:05:04.480 --> 01:05:07.029
not only improve your cold calling, but


01:05:07.039 --> 01:05:09.270
you'll feel very confident cold calling.


01:05:09.280 --> 01:05:10.710
And that's one of the most important


01:05:10.720 --> 01:05:14.150
things is to feel confident. When you


01:05:14.160 --> 01:05:17.190
feel confident, it just like the energy


01:05:17.200 --> 01:05:20.069
of the universe works in your favor and


01:05:20.079 --> 01:05:23.190
things go the way you want it to go. Not


01:05:23.200 --> 01:05:25.430
necessarily every time, but that's okay.


01:05:25.440 --> 01:05:27.750
If you get even the tiniest thing on the


01:05:27.760 --> 01:05:30.630
phone from them, that's a victory. So,


01:05:30.640 --> 01:05:33.670
if you get someone like the Amazon uh


01:05:33.680 --> 01:05:36.630
com girl, Harriet, if you get her to


01:05:36.640 --> 01:05:39.670
just be uh accommodating to you and to


01:05:39.680 --> 01:05:42.230
be willing to solve your problem, it's a


01:05:42.240 --> 01:05:44.470
victory. If you get her if she can't


01:05:44.480 --> 01:05:46.710
figure out what to do, resolve your


01:05:46.720 --> 01:05:49.029
issue. If she's able to get a manager to


01:05:49.039 --> 01:05:51.190
resolve it, it's a victory. If you're


01:05:51.200 --> 01:05:53.349
calling the insurance company, the cable


01:05:53.359 --> 01:05:56.230
company, the phone company, uh any


01:05:56.240 --> 01:05:58.630
business associate, any interview,


01:05:58.640 --> 01:06:00.549
following up with an employer, potential


01:06:00.559 --> 01:06:03.109
employer, use all of these techniques in


01:06:03.119 --> 01:06:05.029
cold calling. If it's the first time you


01:06:05.039 --> 01:06:06.950
talk to them, remember that's even


01:06:06.960 --> 01:06:09.109
better cuz no one has said anything


01:06:09.119 --> 01:06:11.270
negative about you. You're starting with


01:06:11.280 --> 01:06:13.430
a blank page just like when you go on a


01:06:13.440 --> 01:06:15.670
date, right? You don't all of a sudden


01:06:15.680 --> 01:06:19.670
say, "Are we sleeping together tonight?"


01:06:19.680 --> 01:06:21.589
Even though when you guys when you know


01:06:21.599 --> 01:06:23.750
when I hired Tommy I said I want to let


01:06:23.760 --> 01:06:26.549
you know uh you're hired even before the


01:06:26.559 --> 01:06:30.309
interview started I hired him and um


01:06:30.319 --> 01:06:33.430
that is very rare for someone to do that


01:06:33.440 --> 01:06:35.750
because uh I already knew he was a film


01:06:35.760 --> 01:06:38.069
school graduate and he came highly


01:06:38.079 --> 01:06:41.670
recommended by Bobby. So he was already


01:06:41.680 --> 01:06:43.589
vetted. I was already willing to hire


01:06:43.599 --> 01:06:45.910
him and he spoke great things about you


01:06:45.920 --> 01:06:47.829
too, Bobby.


01:06:47.839 --> 01:06:50.069
And so I'm very very happy here. Let me


01:06:50.079 --> 01:06:52.950
see. So I have another We have Cheyenne


01:06:52.960 --> 01:06:55.670
the Conqueror.


01:06:55.680 --> 01:06:57.829
Oh, he just loved my previous comment.


01:06:57.839 --> 01:07:00.309
Heart. Two hearts. One heart is like a


01:07:00.319 --> 01:07:03.029
pinkish. It's like not really a red red,


01:07:03.039 --> 01:07:05.190
like a bright like a blood red. But


01:07:05.200 --> 01:07:06.789
maybe we don't want blood red from


01:07:06.799 --> 01:07:09.430
Lucifer. Fake Lucifer. And then we have


01:07:09.440 --> 01:07:11.349
a a red but I don't have my reading


01:07:11.359 --> 01:07:13.589
glasses. Arresty has like a white inside


01:07:13.599 --> 01:07:17.670
the heart. Is that like a


01:07:17.680 --> 01:07:19.510
Okay. Fake Lucifer. We're going to have


01:07:19.520 --> 01:07:23.029
a script writing master class tonight


01:07:23.039 --> 01:07:26.150
and we'll have Oh, he makes baby hearts


01:07:26.160 --> 01:07:27.670
come out of the big heart. The mama


01:07:27.680 --> 01:07:29.349
heart had baby hearts. This is


01:07:29.359 --> 01:07:32.150
fantastic. Okay, let me see. I think


01:07:32.160 --> 01:07:34.710
I've uh basically finished up everything


01:07:34.720 --> 01:07:36.950
here and we'll have timestamps and


01:07:36.960 --> 01:07:38.470
chapters where you can go back and


01:07:38.480 --> 01:07:41.510
review and uh just review these basic


01:07:41.520 --> 01:07:43.270
steps, these fundamentals of cold


01:07:43.280 --> 01:07:46.069
calling and guaranteed you will improve


01:07:46.079 --> 01:07:48.230
your techniques. You will feel confident


01:07:48.240 --> 01:07:50.309
on the phone to get what you want,


01:07:50.319 --> 01:07:52.309
whether it's information, a job,


01:07:52.319 --> 01:07:54.870
whatever it may be. And I hope this


01:07:54.880 --> 01:07:57.270
really has helped you with cold calling.


01:07:57.280 --> 01:08:00.150
I would consider that a a master call to


01:08:00.160 --> 01:08:03.670
Amazon and a semi master call to the


01:08:03.680 --> 01:08:06.789
agency. I rushed it a little bit because


01:08:06.799 --> 01:08:09.670
I was worried on the phone. This is the


01:08:09.680 --> 01:08:12.390
last tip, the last lesson. I was worried


01:08:12.400 --> 01:08:15.270
on the phone. it was a big holiday and


01:08:15.280 --> 01:08:17.749
she would put me off and she would be


01:08:17.759 --> 01:08:19.910
now he's looking because he's interested


01:08:19.920 --> 01:08:23.269
and um that she would uh you know say


01:08:23.279 --> 01:08:25.189
something to me which would lower the


01:08:25.199 --> 01:08:27.269
chances of me getting what I want. So


01:08:27.279 --> 01:08:29.110
that's why I was rushing with her on the


01:08:29.120 --> 01:08:31.749
phone the agency. I was rushing a little


01:08:31.759 --> 01:08:33.669
bit because I didn't want her to give me


01:08:33.679 --> 01:08:36.309
an objection or something negative that


01:08:36.319 --> 01:08:38.870
would lower my likelihood of of getting


01:08:38.880 --> 01:08:41.590
what I want. So, I kind of rushed it.


01:08:41.600 --> 01:08:43.669
And that's actually against my own


01:08:43.679 --> 01:08:45.990
advice of taking my time. I took more


01:08:46.000 --> 01:08:47.910
time with Harriet and didn't rush


01:08:47.920 --> 01:08:50.390
Harriet because I knew there was less at


01:08:50.400 --> 01:08:52.870
stake with Harriet. With the agency,


01:08:52.880 --> 01:08:56.070
there's more at stake. This is our show.


01:08:56.080 --> 01:08:57.910
We want to be represented. If we're


01:08:57.920 --> 01:08:59.829
represented, we get a deal on Netflix


01:08:59.839 --> 01:09:01.510
and all that. Even though we're not


01:09:01.520 --> 01:09:03.749
going to be on Netflix because we're so


01:09:03.759 --> 01:09:05.829
much better than the Netflix comedy


01:09:05.839 --> 01:09:08.149
podcast, right? We have so much more


01:09:08.159 --> 01:09:10.709
stuff. But I Netflix, you know, I love


01:09:10.719 --> 01:09:13.269
you. I wouldn't turn you down. Same as


01:09:13.279 --> 01:09:17.430
wild. Good night, Lucifer. Yes, fake


01:09:17.440 --> 01:09:19.749
Lucifer. Good night, sir. But look,


01:09:19.759 --> 01:09:21.990
they're friends now. Oh, look, my wife


01:09:22.000 --> 01:09:23.910
gave me kisses. Maybe we'll send Bobby


01:09:23.920 --> 01:09:25.829
on lunch break and my wife can come over


01:09:25.839 --> 01:09:28.789
for a snack. No, don't worry. We had it


01:09:28.799 --> 01:09:29.990
last night. We're not going to do it


01:09:30.000 --> 01:09:33.030
again today. Okay, everyone. I hope you


01:09:33.040 --> 01:09:35.269
enjoyed the cold calling. That's why we


01:09:35.279 --> 01:09:37.430
always have the all the master classes


01:09:37.440 --> 01:09:39.910
under the entertainment category because


01:09:39.920 --> 01:09:41.430
it's entertainment as well as


01:09:41.440 --> 01:09:43.749
instructional. You learn, you improve


01:09:43.759 --> 01:09:45.510
your lives, you change your lives for


01:09:45.520 --> 01:09:48.070
the better, but at the same time it's an


01:09:48.080 --> 01:09:51.829
entertainment uh facet that we promote


01:09:51.839 --> 01:09:53.829
and we just want to teach. We want to


01:09:53.839 --> 01:09:56.390
help people as well as make them laugh,


01:09:56.400 --> 01:09:59.030
entertain people. And that's why I


01:09:59.040 --> 01:10:01.590
started the podcast. two, with all the


01:10:01.600 --> 01:10:02.950
problems in the world and everything


01:10:02.960 --> 01:10:05.750
going on, I wanted to enrich the world


01:10:05.760 --> 01:10:07.669
with more laughter. That's what the


01:10:07.679 --> 01:10:09.830
world needed more than anything. So,


01:10:09.840 --> 01:10:11.750
that was my basic idea when I first


01:10:11.760 --> 01:10:13.430
started cuz I already had a life. Look


01:10:13.440 --> 01:10:14.790
at me. I don't look like a spring


01:10:14.800 --> 01:10:16.950
chicken. I know. I already had my things


01:10:16.960 --> 01:10:18.709
going. Everything was fine. I was


01:10:18.719 --> 01:10:21.270
carefree. And I didn't really need all


01:10:21.280 --> 01:10:23.590
the work and all the grief and all the


01:10:23.600 --> 01:10:26.550
stuff, but I did it because I wanted to


01:10:26.560 --> 01:10:28.390
bring more laughter to the world and to


01:10:28.400 --> 01:10:30.709
people. And if I can help one person


01:10:30.719 --> 01:10:33.189
improve their life with any of my master


01:10:33.199 --> 01:10:35.030
classes, whether it's sales, losing


01:10:35.040 --> 01:10:37.830
weight, I've succeeded beyond my wildest


01:10:37.840 --> 01:10:40.790
dreams. And if I can help anyone get a


01:10:40.800 --> 01:10:44.229
job or get a different job, get a a


01:10:44.239 --> 01:10:46.630
rental or something they're looking for


01:10:46.640 --> 01:10:49.030
to live where they're cold calling the


01:10:49.040 --> 01:10:51.669
the manager of the apartment or whatever


01:10:51.679 --> 01:10:53.830
it is, you know, to help you in your


01:10:53.840 --> 01:10:56.390
life. If these cold calling steps help


01:10:56.400 --> 01:10:58.390
you, which I know they will, if you


01:10:58.400 --> 01:11:00.870
implement them and practice them over


01:11:00.880 --> 01:11:03.830
time, and just remember my words on how


01:11:03.840 --> 01:11:06.630
to proceed with cold calling, you will


01:11:06.640 --> 01:11:09.189
do great. I believe in all of you out


01:11:09.199 --> 01:11:12.550
there, even fake Lucifer, you are all


01:11:12.560 --> 01:11:14.950
fantastic. Thank you for watching. Until


01:11:14.960 --> 01:11:17.030
next time, this is Pick a Topic and Tony


01:11:17.040 --> 01:11:20.040
Rockman.